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What are forum points all about?

Participant ,
Sep 01, 2009

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I notice that when I post, at the top near the title there is something that mentions 5 or 10- points for helpful questions answered....does anyone know any more about this?

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What are forum points all about?

Participant ,
Sep 01, 2009

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I notice that when I post, at the top near the title there is something that mentions 5 or 10- points for helpful questions answered....does anyone know any more about this?

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Sep 01, 2009 0
Guru ,
Sep 01, 2009

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The points are sorta ment as a feel good reward for helping people out for free. You rate responders by their answers and reward how you want.

However, for the most part there are dozens of correct answers because nobody does the exact same work flow and everybody has their way of doing things. To "me", while others may differ, the points are worthless. Can't use them to buy a coffee or a night out on the town. Maybe the points might be worth something on e-bay.... hmmmm....

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Sep 01, 2009 1
LEGEND ,
Sep 01, 2009

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While this topic is here again, I would like to ask a question myself.

Are these forum points in any way related to the number of "salami slices" http://forums.adobe.com/resources/images/status/statusicon-47.gif (some call them "meat balls") ?

How do we get more salami; some people have plenty http://forums.adobe.com/resources/images/status/statusicon-50.gif ?

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Sep 01, 2009 0
Guru ,
Sep 01, 2009

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Barter? lol

Who knows as them 4 meatball Gurus have points way higher then most yet have 4 meatballs. There should be a list of objectives posted so people know what has to be acheived in order to progress to the next level of meatball status. I wonder what it takes to become a 5 salami (meatball) holder?

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Sep 01, 2009 0
LEGEND ,
Sep 02, 2009

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Ah, achieving http://forums.adobe.com/resources/images/status/statusicon-51.gif is my ultimate goal

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Sep 02, 2009 0
Advocate ,
Sep 02, 2009

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Yes, they are related. Not sure what the exact numbers are to get another slice. There is some info available, but I am unclear whether the limits there apply to the forums equaly as to the other parts of the site.

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Sep 02, 2009 0
LEGEND ,
Sep 02, 2009

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There are five participation levels:

Level 1. User: 0 to 600 points
Level 2. Participant: 601 to 1,800 points
Level 3. Contributor: 1,801 to 5,400 points
Level 4. Star: 5,401 to 16,200 points
Level 5. All-Star: 16,201 points or more

Long way to go...

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Sep 02, 2009 0
Guru ,
Sep 02, 2009

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Thank you for the link.

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Sep 02, 2009 0
Guru ,
Sep 02, 2009

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A whole long way to go so ya better get cracking!!

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Sep 02, 2009 0
Advisor ,
Sep 03, 2009

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I don't think that's right.  I got my second slab of jive at 505 points.

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Sep 03, 2009 0
Advisor ,
Sep 03, 2009

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Also, I remember reading somewhere (maybe in a post I had written) that when you get 5 meatballs, you get one bug of your choosing fixed.

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Sep 03, 2009 0
Guru ,
Sep 03, 2009

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My kids bug me for money all the time. I wonder if that qualifies?

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Sep 03, 2009 0
Mentor ,
Sep 03, 2009

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dec9 wrote:

My kids bug me for money all the time.

Tell them they can have your forum points.

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Sep 03, 2009 0
Guru ,
Sep 03, 2009

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They are too smart for that trick.

Buko. wrote:

dec9 wrote:

My kids bug me for money all the time.

Tell them they can have your forum points.

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Sep 03, 2009 1
LEGEND ,
Sep 04, 2009

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Are these forum points in any way related to the number of "salami slices"

This has puzzled me, though I have yet to loose sleep over it.

On some fora I have but one "salami" (good descriptor), but on others I have 3 - 4. I assume that those come from the active participation in the said fora, but that is only a guess. On some of those, I have 4 appearing beneath my avatar, but only 3 in the "most prolific poster" chart to the right?

Maybe it's not the lobster in the cafeteria that we're all vying for, but pizza... Salami pizza.

Hunt

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Sep 04, 2009 0
LEGEND ,
Sep 04, 2009

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A whole long way to go so ya better get cracking!!

Or bartering like mad?

Hunt

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Sep 04, 2009 0
LEGEND ,
Sep 04, 2009

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Level 1. User: 0 to 600 points
Level 2. Participant: 601 to 1,800 points
Level 3. Contributor: 1,801 to 5,400 points
Level 4. Star: 5,401 to 16,200 points
Level 5. All-Star: 16,201 points or more

I'll bet that at 16,199, they make you a "Community Expert" and then you are out of the running for the lobster dinner in the Adobe Cafeteria - but you DO get to use the vending machine out in the hall.

Hunt

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Sep 04, 2009 0
LEGEND ,
Sep 04, 2009

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Tell them they can have your forum points.

Maybe set up a trust and list it in your will?

Hunt

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Sep 04, 2009 0
Most Valuable Participant ,
Sep 04, 2009

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The pointlessness of points has been up many times before, including thone, now locked:

http://forums.adobe.com/thread/435134?start=0&tstart=0

I would have included links to a number of other threads, but the Search seems unavailable now.

Jesse, maybe the 80 points stolen from you are somehow included as ghost points, at an increased rate, something like time and a half, or with a 25% bad conscience addition.

Jochem, thank you for the link in post #5. It is quite informative, and it underlines the silliness of the point structure, with the significant undervaluation of forum contributions, as compared to the other sources: even the most elaborate forum answers are rated like trivialities elsewhere, such as simple typographical error corrections. It also explains why some hosts/posters arrived here with huge amounts of points when the forum pointsgiving started.

There are also some other things to note, some of them mentioned in earlier threads. Points are given rather randomly, often especially for very simple answers about wellknown issues, often not for deep answers and careful instructions; the latter often happens when the OP, sometimes out of the inevitable ignorance of a new user, has marked an earlier post hastily/wrongly.

As mentioned earlier in this thread and elsewhere, apart from their detrimental effects on what was a community of equals, the  titles are silly. Some of the most knowledgeable contributors I know, who have never asked a question but answered many very difficult ones in great detail, are termed users.

After initially concentrating my efforts on this forum, trying to suggest and point out, I decided to partake at a lower level here, and to resume my contributions in other forums exactly as in the days of the fair forums, disregarding and keeping stumm about forum issues such as points there, and to keep hoping for the return of the fair forums.

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Sep 04, 2009 0
New Here ,
Sep 04, 2009

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The point of points? It's to encourage users to do the job of Adobe's lousy customer support.

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Sep 04, 2009 0
Most Valuable Participant ,
Sep 04, 2009

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Larashots wrote:

The point of points? It's to encourage users to do the job of Adobe's lousy customer support.

Well, a curious sort of encouragement, it would seem.  To the best of my knowledge, not a single one of the many great contributors we have lost had a very high opinion of the points system. Just the opposite, I would say.

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Sep 04, 2009 0
LEGEND ,
Sep 04, 2009

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... not a single one of the many great contributors we have lost had a very high opinion of the points system. Just the opposite, I would say.


This could be, but I'd think that it would depend so very much on the forum. In Premiere, we lost some great contributors, but it was more because of the new forum layout, the software, and then some personal family issues. One of our best, most respected contributors is still there, and jokes openly about the "points." Though not in his league, it's about helping folk and learning something along the way. I find the points a curiosity and little more. Give me servers that stay up, the ability to stay logged-in for more than 15 mins. and a few problems to solve, and I am a happy camper.

Hunt

BTW Do I get the big points?

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Sep 04, 2009 0
Most Valuable Participant ,
Sep 05, 2009

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Hunt, I didn't say they left because of the points system; they didn't. Only that they didn't have a good opinion on the utility of awarding points. Regardeless of the rationality -or lack of it, it would seem-  with which they are awarded.

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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I think Hunt had a case of Compulsive Posting Disorder last night. 

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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Hunt, I didn't say they left because of the points system; they didn't.

Sorry, I just misread the statement. To me, it sounded like it was the reason for their departure.

In several fora that I actively participate in, we've also lost many contributors, but there has never been any discussion on the "points," except for a few running jokes.

Thanks for the clarification,

Hunt

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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Could be the dreaded CPD? I don't spend much time here, as I seldom have enough of that for my regular fora. Things were slow on each of those last night, and I found some interesting threads, so I commented.

In general, my lack of participation here is due to my "duties" elsewhere, and I don't often come here, as general site talk isn't that big of an interest to me. As I was having a few problems with the site, over the last few days, this seemed like a good place to do some reading to see if it was just me, or if others were haveing the same, or similar issues. They were, and I got my info. Still, some threads were interesting, so I stuck around. I hope that this did not offend you, or some of the regulars here.

Hunt

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Sep 05, 2009 0
New Here ,
Sep 05, 2009

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Claudio González wrote:

.... not a single one of the many great contributors we have lost had a very high opinion of the points system. Just the opposite, I would say.

I have never been a frequent enough visitor in Adobe's forums that I noticed the loss of specific, former contributers. But it's sad that those people are now gone. 😞

the_wine_snob wrote:

Though I would have chosen different phraseology, you make a valid point.

Hehe... After reading your entire post, my personal interpretation of "different phraseology" is "nicer".

I admit that since the imptetus of my post was the countless user laments about Adobe's poor support, I wasn't as kind as I usually am.

the_wine_snob wrote:

thanks man, I needed that.

BTW do I get the points????

Well, I can tell you how you don't get them. Calling a female "man" usually disqualifies you.

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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Well, I can tell you how you don't get them. Calling a female "man" usually disqualifies you.

Bogus! Bogus! Foul! How was I to know? I am the most "gender-sensitive" person, that you could ever meet. I feel that I have been tricked!

In seriousness, sorry about that.

Hunt

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Sep 05, 2009 0
LEGEND ,
Sep 04, 2009

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The point of points? It's to encourage users to do the job of Adobe's lousy customer support.

Though I would have chosen different phraseology, you make a valid point. On the fora that I haunt, er-r-r frequent, I usually mention that the users will likely give the posters better info and in less time than TS will.

It was not always so, as I once ranked Adobe TS up there with the original WordPerfect, when they were in Orem, UT, USA. Fortunately, I have not had to use them in decades, but do hear the stories from the trenches.

Still, Adobe does provide us with these fora (whatever we might think of Jive), and in turn we do our duty to help other users. If we do a better job than TS, so be it. In the end, Adobe benefits and the users benefit, so it's a win-win deal, in my mind.

I look back in relish at some of the mysteries of Photoshop, Premiere, or Encore, and they read like a good detective novel. Still, in the end, we got the problem solved, and a user on their way to editing images, or video or authoring DVD-Videos. Nothing wrong with giving back to the community. In my job, I get hit up for pro-bono work for various advertising organizations, to which I belong. I do not mind contributing, but have actually gotten more joy out of some of the folk that I have been able to help in these very fora. One grateful poster gave me credits in his indie feature, just because I gave him a few simple answers. Wow, that was a grand payoff in my book. I've shot for free for weeks, and edited into the morning on some PSA award-winning pieces, and not even gotten a mention, when the awards dinner rolled around. Go figure.

You make a good point, and did allow me a moment of seriousness in an otherwise light-hearted topic - thanks man, I needed that.

Hunt

BTW do I get the points????

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Sep 04, 2009 0
LEGEND ,
Sep 04, 2009

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At a point in time, yet undisclosed, the subscriber with the most points will receive an "all expenses paid" trip to have lunch in the Official Adobe Cafeteria. It is rumored that they will be able to order the lobster!

Now, some of the Asian and European subscribers are really anxious for this, but some of us much closer to California are in it only for the lobster.

Hunt

BTW - do I get the big points?

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Sep 04, 2009 0
Mentor ,
Sep 05, 2009

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The stupidest thing about this system is the the people handing out the points and marking the answers answered when they are given incorrect answers. We can't hold it against them they don't know any better they can't help it they are Adobe challenged. But also when more of these Adobe challenged people come along and find threads with their problem marked answered, this is a real disservice to let them think they have the correct answer.

this whole correct answer star point system is not a good thing as it also discourages discussion as there is always more than one way to complete tasks in Adobe apps.

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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Buko. wrote:


this whole correct answer star point system is not a good thing as it also discourages discussion as there is always more than one way to complete tasks in Adobe apps.

100% correct!

Buko. wrote:

Adobe challenged people come along and find threads with their problem marked answered, this is a real disservice to let them think they have the correct answer.

100% correct!

*

This is what happens when they try to adapt a "community" (how I hate that word!) philosophy to a user help forum.


PATHETIC!

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Sep 05, 2009 0
Contributor ,
Sep 05, 2009

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I followed the link the "branched to a new thread" at the top and this is what I get:

It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake.

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Sep 05, 2009 0
Community Beginner ,
Sep 05, 2009

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greenjumpyone wrote:

I followed the link the "branched to a new thread" at the top and this is what I get:

It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake.

Quite... what's that all about?

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Sep 05, 2009 0
Guru ,
Sep 05, 2009

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It's a dead end. Thanks for playing.

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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The stupidest thing about this system is the the people handing out the points and marking the answers answered when they are given incorrect answers.

You make a very good point. In a few Adobe fora, I've seen a problem posted, and the first response is "Only a dolt would do that. You must be the biggest fool in the Adobe Universe." That post then gets the "Correct Answer" award. While there might be some truth in the reply (?), it seldom ever addresses the OP's problem and is less than helpful.

I've also seen posts, where the OP wished to "take back" points, but that is not possible.

To me, the points are but a somewhat humorous side light, and fodder for some lighthearted discussion - nothing more.

Hunt

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Sep 05, 2009 0
Guru ,
Sep 05, 2009

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Well heck, you have 4,075 points. Adobe should give you free software of your choice for all the free help you provided.

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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Hi there Hunt

I totally agree and see similar things in my fora. One of the odder behaviors goes like this:

OP asks for help

Another participant goes into great detail and totally solves the OP's issue.

OP posts back to report things are dandy and thanks for the help!

OP then awards their final answer the points.

I pretty much ignore points myself. I find that if I accumulate 500,000 points and take $5 with me to Starbucks, I am able to afford a cappuccino. Oddly enough, they never seem to ask to see my points!

This makes me wonder if they are even aware of the life and death dramas that play out in the Adobe Support Forums every minute of every hour of every day! I've been trying to coax A&E to do a reality show on it. Unfortunately I don't think they are aware of our little universe either. Bummer, that one...

Cheers... Rick

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Sep 05, 2009 0
LEGEND ,
Sep 05, 2009

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I pretty much ignore points myself. I find that if I accumulate 500,000 points and take $5 with me to Starbucks, I am able to afford a cappuccino. Oddly enough, they never seem to ask to see my points!

Rick,

You must frequent MY Starbucks! They never care about the points... sigh.

I like the A&E idea. I believe that they did the series Airline on SouthWest Airlines. And I thought that I had seen travel problems.

The points thing is good for a bit of levity and light discussion - little else.

Hunt

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