There is a cookie issue affecting the logins. Sometimes you have to log in twice. Once you are in you should be fine. All of the issues being reported have been there all along, but masked because of the permanent cookie. But with that cookie expiring we're all running into the issues today.
I just wish it happened on a Monday instead of a Friday/Saturday overnight.
It's fine now, but earlier just moving from one forum to another, or trying to post, logged me out several times. I didn't stay logged in. So, not as simple as browser-session cookie.
There's bound to be bumps in the road. Fortunately this system isn't being used for keeping planes in the air or the like. We have the option to come back later when things are settled rather than desperately looking for another airfield.
>Does this garbage get tested? We went through this nonsense the last time Adobe made a Great Change to the U2U forums
Indeed. I hope that the people that are engineering this new stuff remember that period in the past, and not go through all that again.
I too think that "if it ain't broke don't fix it". The forums work like clockwork and after the previous mess I was anticipating years of trouble free operations.
It is unbelievable that Adobe is going to do this nonsense AGAIN. Please stop worrying about changing the forums and put those resources on fixing the bugs in the CS4 software - gezz.
Maybe Adobe has gotten too big - it's being run like the public service now, with people looking for ways of justifying their jobs by appearing to be busy formulating and enacting projects that nobody wanted or asked for. Adobe is not even getting that right - in the public service it's done by not actually doing or achieving anything.... it's a real skill, I believe.
As Dave pointed out, even the justification of it being survey driven is suspect - has anyone here actually been surveyed on this?
People who like the forums as is are happy to keep using them. Some people who don't like them just put up with them the way they are. Some people who don't like them don't use them - and we've been told that forum use is declining.
Of course declining use could be due to other factors - a program with a really good interface and well-written manual or help file needs no forum support because no questions need be asked.
There are also a lot of people that bought Creative Suite (or whatever) that are using programs from it that are in two completely different sets of forums that are not interlinked. So a Dreamweaver user can't stay in the same forums when he has a Photoshop question. Now that is an incredibly sloppy way to do business, from the customers perspective. They don't know or care about the history of the forums, they just wonder why in the world there are two forums for different products in the same box of software.
The survey ran last Feb, March, and April. It was linked to from every forum page (in the same place the "coming soon" info about the new forums appears). There were also links on the main page on Adobe.com and over in the other forums.
>- and we've been told that forum use is declining.
Duh! Haven't they figured out that many users just don't come back after experiencing the all too frequent slowdowns?
and that many others just give up because of the overwhelming forum index page?
and that the search function here has been less than optimal? It's easier to use Google to find things here than on the internal search engine. Once Google points them in other directions, folks often just give up on the forums.
Dorothy's point is also valid: the
"suite" thing, even though I've never bought a
suite myself.
> There are also a lot of people that bought Creative Suite (or whatever) that are using programs from it that are in two completely different sets of forums that are not interlinked. So a Dreamweaver user can't stay in the same forums when he has a Photoshop question.
The problem I see with this is that the Adobe forum way of doing things has been much much better than the MM forum way of doing things. Every time you migrate you use the MM model and usernames etc. It is very annoying. Many of us have been with the Adobe forums for a very long time. Create a DW forum with the same structure and you won't get any argument. How hard is it to just add new forums to Adobe forums?
I have been using DW forums for a long time too and I just don't like the way it is set up. I would rather have the separation than to have Adobe forums like the MM forums.
>Create a DW forum with the same structure and you won't get any argument. How hard is it to just add new forums to Adobe forums?
exactly. how many new programs did they get with the merger. 10-ish? less? create 10 new forums and be done with it.
put up a note on all the MM forum pages that in X number of days on so and so date the MM forums will go away. they need to use the adobe forums for the product of their choice. they then need to create adobeforum ids just like the rest of us did.
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