i call and call and get to an Indian agents all the time. They told me there is no Hebrew support any more
Is this true?
Until a month ago we had a wonderful support. there were 2 ladies there and they were the best!! we used to call all the time and always got an efficient, kind and fast service,
the pepole in the new support CANNOT speak proper english, the don't understand a thing i'm saying, have no Idea what Hebrew is.
we spend hours and hours on trying to solve the issue- they keep saying they will call you back and they never do!!!!
We are loosing money and time over something that is a minimal service for a company that charges so much for the softwares.
This is an outrage. Not only does Adobe doesn't give us all the services- and we only have the creative cloud for teams, you charge us more then anywhere else and now we can't even get support in the language of the software???????????
Bring back the Hebrew support yesterday!!!!!!! We are a small and tight community and if we don 't have the support that we were promissed, we will have to reconsider new ways to work!!!!