Where my Adobe ID is not my e-mail...

Community Beginner ,
Mar 18, 2009

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My Adobe ID is not my e-mail because that address may change (and it has). These things tend to get set in stone. I have no interest in calling an Adobe representative who will tell me after many more words that: no you're stuck with it, we can't help you.

Can I specify another e-mail for forum messages to be sent to?

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Where my Adobe ID is not my e-mail...

Community Beginner ,
Mar 18, 2009

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My Adobe ID is not my e-mail because that address may change (and it has). These things tend to get set in stone. I have no interest in calling an Adobe representative who will tell me after many more words that: no you're stuck with it, we can't help you.

Can I specify another e-mail for forum messages to be sent to?

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Mar 18, 2009 0
New Here ,
Mar 18, 2009

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I too would love to hear a way to change it, my e-mail address has 32 characters in it & not by choice

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Mar 18, 2009 0
Advisor ,
Mar 18, 2009

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Your Adobe ID and email address are typically the same thing. Within the ID is a field called "Screen Name". You can edit it to whatever you like (if its not already taken). Screename is what is used as your Forum name in the new forum.

You can change your Adobe ID; but that actually creates a new one.

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Mar 18, 2009 0
Most Valuable Participant ,
Mar 18, 2009

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It seems that the original question isn't clear enough, or my problem is different.

Some of us opened our Adobe Store account many years ago, when it wasn't compulsory to use an email address as your Adobe ID. And some of these, myself included, have refused to change that for an email address. My email address is in a separate field.

Now the problem is in this test forum; if I ask for anything to be emailed to me, the software tries to use my non-email Adobe ID as my email address. And of course nothing is sent.

Surely (hopefully) an easily solved oversight?

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Mar 18, 2009 0
Explorer ,
Mar 18, 2009

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What John C instructed me to do in a similar situation was to create yet another Adobe ID Account using my current e-mail address.

And then go to any other Accounts and change the Screen names in all of those to something that I didn't want to use.

Wait a little while, then go back to the NEW Adobe ID Account that you have just created and change the Screen Name there to the one that you actually want to use from now on.

That worked for me.

Now I just have to remember all the other Adobe Accounts (with a number of different now-extinct e-mail addresses that I once had!) because my software registrations are scattered among at least three of them.

It's a crazy system.

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Mar 18, 2009 0
Most Valuable Participant ,
Mar 18, 2009

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But I don't want to use any email address as my Adobe ID!!! And, as far as I know, it isn't compulsory to do so. Or I would have been forced to change my present ID to an email address?

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Mar 18, 2009 0