When I try and add an idea it gives me a message saying that I am no able to add this type of content. I read another post in this community saying that this feature was enabled for only some users, thus my question "why can't I add an idea?"
You've answered your own question - only certain combinations of user and forum are permitted. The Ideas plugin is very prone to spam attacks due to the way the content filter works, so we only enable posting for specific reasons.
Just so I'm clear. Your saying only people in certain forums are allowed to post ideas, because the system is prone to spam attacks? I can imagine this must signficantly limit the number of ideas this system generates for Adobe. Does that make sense? Why not just implement tools to limit the spam? Surely Jive has access to these?
Adobe uses a different system to collect product suggestions, so there's very little point in having Ideas enabled on these forums - it would only confuse people and suggestions would be lost in the process. Adobe's engineers do not read suggestions posted on here. We only use them for a couple of programs where the official channels aren't operating.
As Claudio says, the platform running these forums is not an Adobe product so we can't add features on a whim.
I think they should create two separate comment sections for this particular issue. Limiting idea potential can reduce users trust for expressing what they want to share with others. I think maybe Adobe should find a way to better balance this issue with more open free will to post their thoughts.
Community users are free to post ideas as discussion topics. The only thing they cannot do is create polls that people can vote on, because the results would be meaningless. It would be a waste of time to allow people to vote on something without any promise that Adobe will even read the suggestion.
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