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After PC MOBO replacement Premiere loads but will not function

New Here ,
Sep 24, 2017 Sep 24, 2017

After replacing a failed motherboard premiere will load but will not function. Load a previous incomplete project and it wont playback and is super slow. Tried with a new project and its doing the same thing. Any suggestions? Also, wont close without a not responding error and a force close.

Have removed Premiere and reinstalled. Same problem.

Have bench marked and stress tested the computer, all works great on that end.

PC specs:

Intel I7 6600K

Corsair DDR4 2133  16G (2 sticks)

(New) ASUS H250B ROG MOBO (old) ASRock Z170 Pro 4 MOBO

NVIDIA 1050TI GPU

Ran Premiere well enough before the failed mother board.

[Moderator note: moved to best forum]

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LEGEND ,
Sep 24, 2017 Sep 24, 2017

Give us some information on your disk drive configuration especially your Adobe files, did anything chage with it in the mobo change?

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New Here ,
Sep 24, 2017 Sep 24, 2017

Have 3 HHD SATA hard drives. C looks to have the Premiere install (as well as Windows), but others have files for other adobe programs too. I believe I set up F drive to save projects to.

Nothing should have changed with them during the MOBO install. One day the computer wouldn't boot, tracked it down to the MOBO, replaced it, and back in action. (Kinda).

Would not be against removing all Adobe software and staring over. Is that possible to try? Seems like adobe leaves a lot of software after a uninstall.

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Community Expert ,
Sep 24, 2017 Sep 24, 2017

You didn't mention Windows? I wouldn't be surprised if you need a clean install of Windows with the new Mobo.

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New Here ,
Sep 24, 2017 Sep 24, 2017

I'm running Windows 10 home. So far the only program affected in Adobe Premiere. All other games and software seems unaffected. Not really interested in reformatting for Adobe alone. Any way to completely remove adobe and start over?

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New Here ,
Sep 24, 2017 Sep 24, 2017
LATEST

FIXED IT!!!

Deleted every file that said Adobe and reinstalled Premiere. Seems to be all good now. Not the solution I would have preferred, but after diagnosing and replacing a MOBO, I'm in no mood to mess with it any longer.

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