• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Did Adobe drop RTX 2080 super support?

New Here ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

I just updated Premiere to the '2022' Update, and now I get a black screen on the program monitor whenever I turn the 'CUDA' hardware acceleration on. I have an RTX 2080 Super driver, which has worked with Premiere perfectly since I got this computer over a year ago, up until now, but now it's not listed as a supported driver on Adobe's website.

 

Has anyone else had this issue? Did Adobe remove support for the Nvidia Geforce RTX 2080 Super? Do I have any other options then 'must buy a new expensive video card'?

Views

504

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 10, 2021 Nov 10, 2021

Copy link to clipboard

Copied

LATEST

Have you ever updated your NVIDIA driver since you got the card? If no, then that driver is simply too old for any newer version of Premiere Pro. You will need to download the latest Studio Driver for that RTX 2080 SUPER (which at present is version 472.39) from the NVIDIA web site, and then run its install program. The use of Game Ready drivers is not recommended.  And please do not rely on Windows Update to update that driver since the ones that Microsoft has access to may be several versions old.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines