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Gaming computer still stutters and pauses monitor window when editing 4K video

New Here ,
Jun 04, 2018 Jun 04, 2018

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I have been trying to set up computer that we upgraded twice, trying to resolve not getting a fluid live feed in the editing monitor, and now have a Intel i8-8700 processor with 500GB SSD and NVidia GTX 1080 Ti liquid cooled card and Premier Pro CC still stutters and does not show live feed in monitor, making editing impossible. what is wrong? out old computer did as well and it is 10 years old.

here are complete specs on the new computer that still stutters.

HP OMEN Gaming PC (Intel Core i7-8700K/2TB HDD/512GB SSD/16GB RAM/GTX 1080 Ti/Windows 10) - English ...

Please tell me what I am missing in the program settings. yes the scratch file is on the SSD , what will cure this problem

Thanking all who help me.

[Moderator note: moved to best forum.]

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Adobe Employee ,
Jun 04, 2018 Jun 04, 2018

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Hi Crystani,

We need some more informations like What are the Media formats that you are trying to edit (FPS, Frame rate, bit depth etc)?

What is the make and model of the monitor or screen connected?

What are the Audio devices connected for Playback and recording?

//Vinay

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New Here ,
Jun 24, 2018 Jun 24, 2018

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I am using (4K) MOV and (4K) MP4, and audio is the stock Audio driver and USB headphones or speakers it does not change. I have reduced the render size to 1/4 frame but it still will not give me live feed transitions. video-file-info.PNG

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New Here ,
Jun 24, 2018 Jun 24, 2018

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New Here ,
Jun 24, 2018 Jun 24, 2018

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monitor1.PNG

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New Here ,
Jun 24, 2018 Jun 24, 2018

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monitor2.PNG

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LEGEND ,
Jun 24, 2018 Jun 24, 2018

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The media you're using is all H.264 long-GOP, some of the hardest slog to decode/decompress media made. It takes fast cores with around 10GB of RAM per core to process, and the GPU isn't much involved in basic decompressing/decoding, that's CPU computations.

Those 6 cores are apparently set to 3.7Ghz processing speed, which is getting close to 4Ghz, so they're not terribly slow for that media, but still could be faster. 10 cores seems about the most this program currently really utilizes, so the closer to 10 cores, the closer to being above 4Ghz for speed, the better.

Your RAM though ... 16/6, that's only 2.6 GB of RAM per core ... not nearly enough for best processing in long-GOP.

So ... on import in the Media browser, check the "Ingest" option, and from the pop-up, select Create Proxies. Set it to one of the Cineform presets included, do NOT worry about matching frame-size. With media importing, PrPro will send the job to MediaEncoder to do, and when done, will note that there are proxies attached to the media.

In the Program monitor, click the + icon on the far right, and hover over the icons that pop up until one shows "Toggle Proxies". Drag that to place on your program monitor controls. In use, when clicked it turns blue, which indicates PrPro is using the proxy media for playback. Click again, it's gray, which indicates original media is used.

Just work as normal except mostly have the proxies active. And unless you make the original media off-line, it will always export from the original media, no matter whether the proxy icon is toggled blue or not.

Neil

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LEGEND ,
Jun 04, 2018 Jun 04, 2018

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This computer is a 6-core rig with a moderately small amount of RAM. If you're working with drone/DSLR/m4/3 media, which is all long-GOP interframe stuff, you would need a ton of cores/threads and RAM per core to work efficiently.

So ... depending on the media, this may or may not be able to work well without the use of proxies.

Neil

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New Here ,
Jun 24, 2018 Jun 24, 2018

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I am a little lost about proxies or how to solve the problems I am having. There is ram on the video card and on the motherboard. What do I need? also see the reply above on the other answer, new info added.

Thanks so much for your help.

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