• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

GPU not being used in Adobe Premiere 2018

Community Beginner ,
Oct 27, 2017 Oct 27, 2017

Copy link to clipboard

Copied

I am on a brand new laptop with Adobe Premiere 2018 and an NVIDIA GeFore GTX 1050. When I render I see the CPU go to 100% while the GPU sits idle.

In the settings for Premiere I see the "Renderer" set to "Mercury Playback Engine GPU Acceleration (CUDA)" and I made a text file in the directory for Premiere called: "cuda_supported_cards.txt" with "NVIDIA GeForce GTX 1050" in it.

I installed the latest drivers as well.

What is missing/ wrong with this setup?

thanks

TOPICS
Hardware or GPU

Views

138.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 16, 2018 Mar 16, 2018

Copy link to clipboard

Copied

Sorry, but beginning with CC 2015.3, that Quadro FX 5800 and all other Tesla-architecture GPUs such as the GeForce GTX 285 are deemed "obsolete" by Adobe, and are thus no longer supported for GPU acceleration in Premiere. In addition, driver support from nVidia for such legacy GPUs has ended in 2016, and thus are no longer being updated at all.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 16, 2018 Mar 16, 2018

Copy link to clipboard

Copied

That GPU is 10 years old and I doubt it is supported any longer.  I could not find anything in my look at nVidia drivers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 16, 2018 Mar 16, 2018

Copy link to clipboard

Copied

I have just checked. The most recent driver version that was available for the Quadro FX 5800 was version 342.00, released on 10/27/2016. Unfortunately, that would not help the user in question at all since CC 2015.3 or higher requires driver version 365 or later to be supported for MPE CPU acceleration.

On a side note, Fermi-generation Quadro GPUs will no longer be supported in driver version 378 or later. (Fermi-based GeForce GPUs are still "supported" in the 39x.xx GeForce drivers; however, only critical security fixes will apply to those GPUs but no new features or enhancements for those GPUs are being implemented.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2018 Mar 07, 2018

Copy link to clipboard

Copied

bump

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2018 Mar 07, 2018

Copy link to clipboard

Copied

The only thing I'd to do different from the workflow presented by aviralnediratta:

Install latest drivers from Nvidia. So It worked.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 16, 2018 Apr 16, 2018

Copy link to clipboard

Copied

have the same problem with 1080 ti, no solution yet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 13, 2018 Aug 13, 2018

Copy link to clipboard

Copied

I have FIXED this issue on my system after several frantic hours.    What I had to do was downgrade to NVIDIA display driver version 388.13    This is def an issue with Adobe GPUSniffer not working with newer NVIDIA drivers.   Have your tech people talk to their tech people PLEASE so I can have a driver on my system that is NOT two years old!

  1. go to  Advanced Driver Search | NVIDIA   for older drivers
  2. download 388.13  install it ( Newer or older versions may or may not work, this one worked for me )
  3. I also disabled my Onboard graphic card in Control Panel / Device Manager as GPU Sniffer was picking it up as OpenCL
  4. Output from GPUSniffer.exe finally detected my CUDA card (Below) 

GPUSniffer testing 254

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: GeForce GTX 770/PCIe/SSE2

OpenGL Version: 2.1.2 NVIDIA 388.13 10.18.14.4206

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 2

Monitor 0 properties -

   Size: (-1200, 0, 1200, 1920)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

Monitor 1 properties -

   Size: (0, 0, 2560, 1440)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 1 devices supporting GPU computation.

CUDA Device 0 -

   Name: GeForce GTX 770

   Vendor: NVIDIA

   Capability: 3

   Driver: 9.1

   Total Video Memory: 4096MB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 09, 2018 Sep 09, 2018

Copy link to clipboard

Copied

My laptop has 2 cards, and I can't disable the Intel card. My GTX 860M supports CUDA.
Any ideas on how can I solve this? I only get OpenCL.
PS: I already forced Premiere to use Nvidia card from control panel.
Output of GPUsniffer

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: GeForce GTX 860M/PCIe/SSE2

OpenGL Version: 2.1.2 NVIDIA 391.35 20.19.15.4624

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 2

Monitor 0 properties -

   Size: (0, 0, 1920, 1080)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

Monitor 1 properties -

   Size: (1920, 0, 1920, 1080)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 2 devices supporting GPU computation.

CUDA Device 0 -

   Name: GeForce GTX 860M

   Vendor: NVIDIA

   Capability: 5

   Driver: 9.1

   Total Video Memory: 4096MB

OpenCL Device 1 -

   Name: Intel(R) HD Graphics 4600

   Vendor: Intel

   Capability: 1.2

   Driver: 1.2

   Total Video Memory: 1629MB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 03, 2018 Oct 03, 2018

Copy link to clipboard

Copied

Same happen with me..

then i try my friends card ..

(Its a AMD Asus R7 260x)

2.30 sec sequence
With R7 260x ..6.45sec with Gtx 760..45min & more
GTx not support 2018 but R7 support it..
Adobe Not good.. this is not good

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 03, 2018 Oct 03, 2018

Copy link to clipboard

Copied

Which driver version were you using with that GTX 760? You might have too old of a driver installed for that GTX 760. You see, Premiere Pro CC 2018.1 requires a driver version that includes CUDA driver version 9.0 or higher in order to even enable CUDA GPU acceleration at all. If you continue to use that legacy driver version, the Premiere Pro renderer will be locked to the MPE software-only mode until you update that video driver to a later version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2018 Dec 13, 2018

Copy link to clipboard

Copied

Asus ROG Strix GeForce GTX 1060 OC Edition 6GB GDDR5 Graphics Card suppsuppin peremier gpu acslaret farsility ????

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 01, 2019 Jul 01, 2019

Copy link to clipboard

Copied

Disable "accelerated Intel h.264 decoding"

Preferences - Media.

please spread the world, this function forces INTEL CRAPPY GPU to kick in

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines