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Hardware Encoding Unavailable on Mid 2014 MacBook Pro with Adobe Premiere Pro 2020 (14.2)

Explorer ,
Jun 15, 2020 Jun 15, 2020

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Hi, 

 

I just updated to the Adobe Premiere 14.2 and I still get the no hardware acceleration message when encoding h.264. 

 

My specs

MacBook Pro (Retina, 15-inch, Mid 2014)

2,5 GHz Quad-Core Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M

 

I checked the system requirements in the official page and it looks that only works on hardware from 2016 or later. 

Screenshot 2020-06-15 at 17.37.01.png

 

Does it mean that I'm doomed? Any magic workarounds?

 

Thanks for your suggestions. 

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correct answers 1 Correct answer

Explorer , Jun 16, 2020 Jun 16, 2020

So now checking more on Nvidia, it seems to be pretty normal to cap based on resolution. Only newer and expensive models allow more than 4K hardware accelerated encoding. I guess is the universe telling me that I need to buy a new computer? 😄

https://developer.nvidia.com/video-encode-decode-gpu-support-matrix

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LEGEND ,
Jun 15, 2020 Jun 15, 2020

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You're doomed, in this case. All support for that GT 750M has already been completely ended by Nvidia itself. Apple had no choice at all whatsoever, in that case.

 

Going forward, if you want to even continue running Premiere Pro at all, you will need newer hardware. That 2014 MacBook Pro will very soon be put into "Vintage" support status at Apple itself. It has already been discontinued for five years.

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Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

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Hey There,

What's trippy is that I have a lesser machine...

 

The "COVID-19" MacBook Pro - Shows Hardware Acceleration for Export is AvailableThe "COVID-19" MacBook Pro - Shows Hardware Acceleration for Export is Available

 

 

 

....and I have Hardware Encoding available. 

 

Hardware Encoding Available on 2013 MacBook ProHardware Encoding Available on 2013 MacBook Pro

 

I am not sure if it is Quick Sync or my NVIDIA GPU accelerating decoding for H.264, but something is doing it (I don't think Premiere Pro will indicate which function it is using). I am thinking it's the former since Premiere Pro has been giving me hardware acceleration before 14.2. I am not sure why the OP should not at least show Quick Sync Hardware Acceleration.

 

Check it out. I also have MPE for Metal available, as well.

 

MPE 'Metal' GPU Acceleration is available on the COVID-19 MBP. NVIDIA 650M 1 GB VRAMMPE 'Metal' GPU Acceleration is available on the COVID-19 MBP. NVIDIA 650M 1 GB VRAM

 

I should not be operating a machine so out of spec but have yet to retrieve my newer laptop at the office. This one has treated me well for 7 years. Might be about time as this baby, a 2013 MacBook Pro, is probably on its last legs as a useful editing machine - definitely not meeting system specs.

 

It does make me wonder why the OP is still having trouble while I am not.
Happy Monday and have a good week! 😉

Thanks,
Kevin

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Explorer ,
Jun 16, 2020 Jun 16, 2020

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Hi, and thanks to both for your replies. 

 

My laptop is 5 years old, but I believe it has good specs even for today's standards. It also allows the Metal Rendered. BTW, I'm editing VR video, 5.7k (5760 x 2880). It's a bit slow, but it works smoothly if I set the previews to the minimum resolution and toggle off the filters when editing. 

 

I've been doing some tests to understand why your laptop is showing hardware encoding and not mine, and I've found an explanation.

 

When I export, if my video is smaller than 4096 pixels, then Adobe Premiere allows hardware encoding. If it is more than that, then only software. 5760 seems too high to handle but I haven't read anything about limitation based on resolution. 

4096 - hardware encoding for h.2644096 - hardware encoding for h.2644100 - only software encoding for h.2644100 - only software encoding for h.2645760 - only software encoding for h.2645760 - only software encoding for h.264

 

I wonder if a more powerful machine would have hardware encoding for 5.7k in h.264 or is a limitation for everyone. 

 

 

 

 

 

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Explorer ,
Jun 16, 2020 Jun 16, 2020

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So now checking more on Nvidia, it seems to be pretty normal to cap based on resolution. Only newer and expensive models allow more than 4K hardware accelerated encoding. I guess is the universe telling me that I need to buy a new computer? 😄

https://developer.nvidia.com/video-encode-decode-gpu-support-matrix

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LEGEND ,
Jun 16, 2020 Jun 16, 2020

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Yes. You will need to buy a new computer. 4096-pixel video is the maximum supported for H.264 to begin with. If you want hardware encoding to 5760 pixels, you will need to export to HEVC (H.265). Unfortunately, Kepler GPUs do not support HEVC at all.

 

In addition, no Mac system since 2014 comes with an Nvidia GPU at all. Only integrated Intel graphics or an AMD Radeon GPU are available in any recent Mac. Thus, if you really want or need a newer Nvidia GPU, you will have to give up Mac and switch to Windows for the OS.

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Explorer ,
Jun 17, 2020 Jun 17, 2020

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I've been exporting in 5.7 resolution in h.264 before using level 6. It can go up to 8,192×4,320@120.9 in level 6.2. For HEV I didn't know that I couldn't export because of that. Thanks for the tip. 

I will definitely invest in new hardware at some point, now I have just slower exports but it still works!

 

 

 

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