iGPU still used after disabling in BIOS

[Jens28757509vkw8]

I have a laptop with an iGPU and a RTX4070.

When using premiere pro, I notice that until about 30% of export, the RTX4070 is used. After that, premiere pro makes it switch to the iGPU.

I have tried following steps:

- Using windows settings, setting the preferred GPU to the RTX4070

- Using Nvidia control panel to put premiere pro under the RTX4070

- Going into BIOS and tell my system to use the RTX4070 GPU only

Are there other steps I can do to make it actually really use the RTX4070?

Or did I really spent this much money on a laptop, in order to have an old brick when it comes to premiere pro?

If so, it is time to say goodbye to Adobe for video editing, as the least they could do is put a MASSIVE disclaimer when looking at the website of premiere pro when checking GPU compatibility to check whether a future expense is a good one. 

I did not just spent almost €2000 to have a brick when it comes to video editing, that is outperformed by my 12 year old pc that back then cost only 1000 to build.

I love Adobe products, so I truly hope there is a way to fix this issue. But it's simply not worth it to throw away this amount of money.

[Kevin-Monahan]

Hey Jens,

Thanks for the issue. Have you read over the documentation here yet? https://adobe.ly/3Zm0x3U. Let me know. Hopefully, a community mamber can assist you. I'll move your post to the Hardware forum.

Thanks,
Kevin

[JonesVid]

Can you give a few more details on the type of Laptop, Windows version and release, plus Premiere Pro Release version.

CPU type ?

What versions of Intel Graphics driver are you using, and similarly what NVidia Graphics driver are you using (Studio Version)

What displays do you have connected ?. What ports does your laptop have and do you have a second display in use as well?.

Media you are editing - please give more details. You say for 30% of the time NVidia was used for export then it stopped.

Is all your media in export the same?  - or does the 30% chnage correspond to a change in media on your timeline?

The more info the Community have the more likely someone can spot a possible problem

I have never heard of a Intel Graphics Engine being used if you disable it in BIOS - but that has been on Desktop motherboards. If I do that the Intel Graphics is dead.

Finally how do you have your Media setting selected in your preferences?.

Have you disabled Intel decoding ?. That should route all decoding and encoding to Premiere. See attached screen snip.

[Jens28757509vkw8]

1. I will try to answer everything. But first, how do I disable intel decoding?
2. Laptop is ASUS ROG STRIX
3.  CPU is i9-13980HX
4. Windows version 24H2 (build 26100.4061)
5. Type of media is H.264
6. I have tried the newest studio driver, the newest game ready driver, and the latest driver released by ASUS for this specific laptop.
7. The media used is MP4 from a phone for the majority, and mp4 from a canon 6D for like 10%, and 1 still image. Also some PNG files and of course some audio. So, as far as I can tell, that 30% doesn't correspond with the media itself.

[Jens28757509vkw8]

Seeing your screenshot only now. I did disable intel there. It then does indeed not use the iGPU anymore, but also not the dedicated GPU. Then it uses only the processor, and takes even much longer.

[JonesVid]

So clearly there is an issue with Win 11 24H2 using your NVidia Graphics card with Premiere Pro on your laptop

There seems to have been a lot of people with issues on NVidia RTX graphics on Laptops with Win 11 24H2.

Have a look at this thread - particularly the correct answer by Thomas Yang Adobe .

https://community.adobe.com/t5/premiere-pro-bugs/p-there-is-no-image-in-the-preview-section-of-the-p...

You don't appear to have a blank preview screen like some people, but sounds like your NVidia graphics driver is just not working correctly.

Follow his recommendations in the above thread - particularly the Windows 11 Display settings to ensure Windows is pointing to the RTX NVidia Card and GPUSniffer.exe for Adobe.

If you still have issues - try posting on that thread

Finally, have you tried a completely fresh NVidia INstall? - delete all traces of NVidia drivers and re-install a fresh driver.

Do ASUS also have a particular Driver they list on their website for your model ?

If it is a new laptop you should also reach out to ASUS Support on this.

Even for desktops , Win 11 24H2 introduced a load of Graphics driver problems when it was first introduced.

Ensure you have all Windows 11 24H2 updates on your laptop as well.

[Jens28757509vkw8]

Thank you so much for your reply. I will work through the steps.

I currently run the driver that ASUS provides for my laptop model, and installed it with a clean install. But I will check everything else in that list

[JonesVid]

One other thing to ensure is that you have the latest BIOS available installed in your laptop. 
I followed the Microsoft support website when Windows 11 24H2 came out and many users had graphics issues. Since then Nvidia and Microsoft have apparently done many updates and in some cases manufacturers updated BIOS releases as well.