iPhone X High efficiency not compatible with Premiere Pro CC 2018?

[Volpey]

Hello,

I wanted to play around with some video footage I took today. I am able to import it into Premiere, but when I drag it into the timeline, Premiere crashes.

It seems to work when I turn off high efficiency in the iPhone settings, but that disables 1080p240fps and 4k60fps. Usually I would just use 1080p60fps, but using the other formats from time to time would be great without having to worry about it.

Anyone got an idea?

[Peru Bob]

It's only compatible on Mac, not Windows.

[Volpey]

While this would make sense, I just got it to work once without crashing. I don't exactly know what I did differently. But after restarting Premiere and trying it again, it crashed again.

[poppabear69]

I am having a similar problem.  I was able to get Premiere to work if I converted my clip to MP4 using a media converter program.  You can get a free trial download to try it out, but the trial version puts a watermark on your video. They cost around $30-35.   I haven't been able to find any really free programs.

I also had another problem with my Zhiyun Smooth 4 gimbal for my iPhone XS..  Their XY interface app scrambles the label for the clip and Windows 10 pro won't transfer it to my PC.  I had to use another media transfer program to get it to work.

[doctordri]

Handbrake will convert your videos for free.

It's quite annoying and time consuming to have to convert every single video I take with my iPhone Xs Max just to use it on Premiere Pro.

[Peru Bob]

Can you shoot in another format?