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iPhone X High efficiency not compatible with Premiere Pro CC 2018?

New Here ,
Mar 06, 2019 Mar 06, 2019

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Hello,

I wanted to play around with some video footage I took today. I am able to import it into Premiere, but when I drag it into the timeline, Premiere crashes.

It seems to work when I turn off high efficiency in the iPhone settings, but that disables 1080p240fps and 4k60fps. Usually I would just use 1080p60fps, but using the other formats from time to time would be great without having to worry about it.

Anyone got an idea?

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Community Expert ,
Mar 06, 2019 Mar 06, 2019

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It's only compatible on Mac, not Windows.

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New Here ,
Mar 06, 2019 Mar 06, 2019

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While this would make sense, I just got it to work once without crashing. I don't exactly know what I did differently. But after restarting Premiere and trying it again, it crashed again.

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New Here ,
Mar 07, 2019 Mar 07, 2019

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I am having a similar problem.  I was able to get Premiere to work if I converted my clip to MP4 using a media converter program.  You can get a free trial download to try it out, but the trial version puts a watermark on your video. They cost around $30-35.   I haven't been able to find any really free programs.

I also had another problem with my Zhiyun Smooth 4 gimbal for my iPhone XS..  Their XY interface app scrambles the label for the clip and Windows 10 pro won't transfer it to my PC.  I had to use another media transfer program to get it to work.

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Community Beginner ,
Mar 13, 2019 Mar 13, 2019

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Handbrake will convert your videos for free.

It's quite annoying and time consuming to have to convert every single video I take with my iPhone Xs Max just to use it on Premiere Pro.

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Community Expert ,
Mar 13, 2019 Mar 13, 2019

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Can you shoot in another format?

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