• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

PP 2018. I can't use AMD Radeon RX 580 GPU acceleration.

New Here ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Hello!

I have a PC (Alienware R7) on Windows 10 with i5-8400, AMD Radeon RX 580, 16 Gb RAM.

I use PP v 12.1.12 (build 69), as well installed PP 19 (I don't use it).

With this kit I can't use GPU acceleration - the "Render" field is disabled in both apps (incl ME 2018 / 2019).

Who knows how fix it?

PS: creating the supported cards lists didn't help.

Views

7.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 19, 2018 Dec 19, 2018

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

ATI Driver https://www.amd.com/en/support

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

The supported cards list stopped being used after CS6... the process now is supposed to be automatic

CUDA, OpenCL, Mercury Playback Engine, and Adobe Premiere Pro | Adobe Blog

...

Votes

Translate

Translate
Community Expert ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

How much VRAM?

The new requirement is 2 GB VRAM and 4GB RAM recommended:

Adobe Premiere Pro CC System Requirements

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2018 Dec 19, 2018

Copy link to clipboard

Copied

AMD Radeon RX 580 have 8 GB VRAM.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 19, 2018 Dec 19, 2018

Copy link to clipboard

Copied

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

ATI Driver https://www.amd.com/en/support

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

The supported cards list stopped being used after CS6... the process now is supposed to be automatic

CUDA, OpenCL, Mercury Playback Engine, and Adobe Premiere Pro | Adobe Blog

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2018 Dec 19, 2018

Copy link to clipboard

Copied

LATEST

Thank You so much!

Your advice helped me!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines