The problem with .mov hevc h.265 (video from iphone X)

[VitM]

Hello.

Need help.

I can't work with .mov files hevc (h.265) 1080p

Premiere CC 2019  open a files but not played. (video duration does't matter)

.mov hevc h.265 processes only Intel 6th Gen  Is that true?

My CPU is i5 3th Gen.

What to do, need to buy a processor or there are other ways (with software)

What do you think?

By the way, I use Windows 7/10 x64

[mariog17282038]

Ok folks, we have 2019.... It must be possible to playback mov clips HEVC 10 bit  4:2:0 recorded on mavic pro 2 in Permiere CC2019.

Playback was possible in Premiere CC2018. Also I'm used to bugs and errors producing with adobe this is huge pain, again!

My specs are awesome,,, I don't want to convert all footage...  so where is the solution?

[maríliar46610081]

Yeah we need a solution, Premiere should read this files. No time for converting all my footage -.-

[riddlemeright]

I can't believe this hasn't been addressed and is cited as a resource issue.  "Use proxies?"  Come on.  This is clearly a codec/application issue.