• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unsupported Video Driver Report on Windows 10 (Nvidia GTX 1050)

New Here ,
Feb 12, 2021 Feb 12, 2021

Copy link to clipboard

Copied

I have a Surfacebook 2 (Windows 10 Pro, up to date, Nvidia GTX 1050) and suddenly my PS and AI 2021 are giving me a system compatibility report upon opening that says "Unsupported Video Driver", with a "fix" link that redirects here. There is a fix for a Windows update bug there (which I think is the issue here since everything was working fine a few days ago), but the error message is different from what I'm getting. Clicking on the other option, "continue with known issues", crashes the program. When I tried to update the drivers from the Device Manager it reported that the drivers are up to date. Hoping someone can point me in the right direction since I'm clueless about drivers and I don't want to download the wrong one.

 

 

Views

210

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2021 Feb 12, 2021

Copy link to clipboard

Copied

LATEST

>tried to update the drivers from the Device Manager

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro use the STUDIO driver, not the GAMING driver
•••such as https://www.nvidia.com/en-us/drivers/results/170344/

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines