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Intel Quick Sync not enable?

New Here ,
Feb 04, 2019 Feb 04, 2019

Hello, here's my specification and my problem. So I was able to render using H264 in Adobe Premiere perfectly. My CPU and GPU are synchronized rendering together optical flows (24->60fps). But suddenly (without restarting my pc), when I want to render another video (after a few videos rendered) the option "Encoding" greyed out and stuck at "Software Decoding" and it wasn't there before. Although mercury Cuda is enabled, GPU uses 0% and it's very slow when I rendering the same video as before. What should I do?

My Specification

CPU: Intel i3-3210 3.2GHz (Support Quick Sync)

Ram: DDR3 12GB 1333MHz

GPU: GeForce GTX 1050 Ti 4GB


Premiere CC 2018

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Community Expert ,
Feb 04, 2019 Feb 04, 2019

Moved to Hardware Forum​

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LEGEND ,
Feb 04, 2019 Feb 04, 2019
LATEST

You will also need to force-enable the integrated Intel HD Graphics IGP in your system's EFI (BIOS). By default, if you have nothing at all whatsoever connected to the motherboard's HDMI or DVI ports, the Intel graphics will be disabled, and with it QuickSync as well!

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