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Blackmagic intensity shuttle with external monitor

New Here ,
Jul 08, 2020 Jul 08, 2020

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I need help please.  I can't see the video on my external monitot.  I installed the latest driver and when I click on Desktop video setup, I get an error that syas "No desktop video device detected".  I use a PC.

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Community Expert ,
Jul 08, 2020 Jul 08, 2020

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This is the poorly named Community Help forum (which is the forum for issues using the forums)
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

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LEGEND ,
Jul 09, 2020 Jul 09, 2020

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This is an Add on video capture device and has Nothing to do with any Adobe software. I suggest you post this question over on the BlackMagic support forums.

I am moving the thread to the Video Lounge forum.

Thanks.

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