By doing this they are forcing people who were quite happy on windows 7

Explorer ,
Dec 06, 2017 Dec 06, 2017

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Adobe have decided to do the dirty on their customers and ruin it for everyone, just in time for xmas. By doing this they are forcing people who were quite happy on windows 7 to have to take their machine to a shop and have a new operating system installed like the awful 8.1 or the "updates whenever it wants" Windows 10... at your own cost and also then you will probably find that your hardware isnt compatable with that so will have wasted your money and have to buy a new machine. Yes Adobe charge you more money for Premiere and rip bits out of it. Quite funny - well it would be if it weren't true.

Moderator Note: This post was edited. Please do not discuss legal issues. It is against our community guidelines.

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Adobe Community Professional ,
Dec 06, 2017 Dec 06, 2017

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Check this related thread and see if some of the solutions suggested there work for you:

Re: Dolby Audio Decoder missing after Premiere CC 2018 (V12) update

and/or this one:

Dolby Codec Missing in CC 2018, MTS/AC3 No Audio

[Read through the whole thread(s).]

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LEGEND ,
Dec 08, 2017 Dec 08, 2017

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LATEST

forcing people...to take their machine to a shop and have a new operating system installed

Step 1b below will solve that.

Unofficial Premiere Pro Troubleshooting Guide

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