I just want my money back!

New Here ,
Feb 22, 2022 Feb 22, 2022

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I've been using Adobe for damn near 10 years but THIS has got to be my worst experience.  

I'm 98% done with my project and now it's constantly crashing.  I have done EVERYTHING to try and fix it including clearing cache and reinstalling. I have more than enough ram and space on my laptop and still the crashes persist.  I'm paying over 60 a month to stare at a screen that won't load. I want my money back.  I want it back.  

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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Are you just ranting or do you want help?

If latter: FAQ: What information should I provide when asking a question 

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New Here ,
Feb 23, 2022 Feb 23, 2022

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Ranting. No help necessary as this will be my last go around with this software. But thank you 

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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LATEST

Moved to video lounge.

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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If you want your money back, this isn't the place to go. This is a peer-to-peer users forum, with some product support staff oversigt. So we might get you going, but can't deal with financial things.

 

For that, you've got to go directly into their "Help" system.

 

Neil

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New Here ,
Feb 23, 2022 Feb 23, 2022

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I know that thank you. I'm just ranting at the moment. 

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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Hey, have at it then!

 

I've posted some epic rants here ... ooh, when they 'killed' SpeedGrade ... not just here, but in person at NAB also! Ha. Politely, but definitely ... firmly ... respectfully ... rants!

 

And those are very clearly remembered by a number of staffers ...  😉

 

( And we still go out for beers together, great people ... )

 

Neil

 

Neil

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