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User Voice is not effective for quickly implementing feature requests

Enthusiast ,
Nov 15, 2022 Nov 15, 2022

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Yes, because we all know how terribly effective the UserVoice is for having our concerns promptly addressed.

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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jack,

 

Well, it is the method that is there. There's a lot of noise, but they do pay close attention. And they're in the process of migrating it to be more closely integrated with the forum.

 

But they are already working on this in the Beta version.

https://community.adobe.com/t5/premiere-pro-beta-discussions/discuss-background-auto-save-now-in-pre...

 

Stan

 

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Enthusiast ,
Nov 15, 2022 Nov 15, 2022

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Very good to know, thank you. Might want to remind the UserVoice team that their lack of response on this particular forum is not helping their cause: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/45062362-the-new-export-scr...

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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Patrick Palmer, Director of Product Management, Pro Video and Motion Design, Adobe DVA, indicated that this is "under review" which is common for any request with a high vote count.

 

What's tricky about that thread is how little detail is provided as to what users would like to see.  Should Premiere Pro simply revert to the prior Project Settings dialog box?   Should the Import/Edit/Export be reworked somehow?  

 

However this changes, we'll see it in the public beta first.  My best guess is we'll see whatever happens with this isssue in version 24 or 25.

 

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Enthusiast ,
Nov 30, 2022 Nov 30, 2022

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Yes, it's under review, certainly more acknowledgment than the AE UserVoice got in 5 years. There have been many many comments since Patrick posted his unfortunate response, which used the bad actions of a couple posters to completely dismiss an entire thread of legitimate concerns. I hear your concerns as well, but these are the kind of situations where a bit of give from Adobe would help a great deal, at the very least acknowledging they are listening and care to hear the actual suggestions people have indeed made. By using a diversion to avoid further discussion they have made things much much worse.

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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What would you like to have heard and who would you like to have heard it from?

 

 

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Enthusiast ,
Dec 08, 2022 Dec 08, 2022

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Perhaps a calm, measured apology for blithely dismissing so many concerns and suggestions. P.S. I'm really tired of Adobe Apologists.

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Adobe Employee ,
Nov 21, 2022 Nov 21, 2022

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Just an FYI. Bugs and Feature Requests have moved to these forums. 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 25, 2023 Jan 25, 2023

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Sorry Kevin, which forums? Where is the proper place to comment? I don't jump in very often but I would like to know where the right place is! TX. - BC

 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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william,

 

You now go to the main forum for the particular app (e.g. Premiere Pro, or Adobe Media Encoder). If you are starting a discussion/idea/bug, just click "Post to Community," and you are given a button to make it a Discussion, Idea, or Bug report.

 

To find an idea/feature request, just search in the forum.

 

Lots of transferring happening over the past couple days. It will take a bit to sort out the older requests.

 

Stan

 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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To add to Stan's comment, any UserVoice feature request with 30 or more votes should have been transferred over.  

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