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1

Worst Customer Service

New Here ,
Feb 24, 2025 Feb 24, 2025

The support is the worst I've ever encountered. It's almost felt like they are intentionally irritate you.
Slow and delayed response without answering your questions.

Keep asking/selling for irrelvant products while I'm seeking help about my current product (first time encountering this non sense)

Not able to answer my questions and in the end...
END THE CONVERSATION just right away after throwing some random response, without confirming with customer whether the problem is resolved. 

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correct answers 1 Correct answer

Community Expert , Feb 28, 2025 Feb 28, 2025

What is your specific question?

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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Community Expert ,
Feb 25, 2025 Feb 25, 2025

Other users in a public forum can't help with account/payment problems

 

If you have a question about a program go to that forum and ask

To ask in the forum for your program please start at https://community.adobe.com/

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New Here ,
Feb 28, 2025 Feb 28, 2025
Still not answering my questions
從我的iPad傳送
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Community Expert ,
Feb 28, 2025 Feb 28, 2025
LATEST

What is your specific question?

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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