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사진처럼 초기화 중 문제가 발생했다는 메시지가 뜨면서 라이브러리 기능을 전혀 사용할 수 없습니다.
이 문제로 인해 프로젝트의 에셋공유기능을 활용하지 못하고 있으며, 해당 문제를 해결하기 위해서 Creative cloud와 xd를 재설치하고 adobe의 안내문을 모두 따라했지만 문제는 해결되지 않았습니다..T^T
Sorry to hear that. If you are still experiencing the issue, please connect with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you.
Thanks,
Harshika
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Hi, does this problem only occur on Adobe XD or also on other Adobe suite software?
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It is difficult to check the status of other products because I only subscribe to xd.
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Hi there,
Sorry to hear you are unable to use the CC libraries in XD. In addition to what Italo has said, would you mind trying the steps suggested in this article: https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-...?
Let us know if that helps.
Thanks,
Harshika
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Have you checked if there are any updates available for the Creative Cloud app? Have you also tried with a different internet connection?
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Sorry to hear that. If you are still experiencing the issue, please connect with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you.
Thanks,
Harshika