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Participant
February 2, 2018
Answered

Update to InDesign 13.0.1 not happening

  • February 2, 2018
  • 1 reply
  • 503 views

I've had a bunch of scroll bar and panel issues, and there is a fix documented here: https://helpx.adobe.com/indesign/kb/scroll-bar-missing-pages-panel.html​ that required InDesign version 13.0.1

My issue is that my software claims to be up-to-date at version 13.0. I've tried many ways to fix this but nothing is working.

How can I force the November 2017 update so I can implement the patch and fix the problem?

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Correct answer kglad

uninstall your id including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

use the desktop app to re-install your id

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 2, 2018

uninstall your id including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

use the desktop app to re-install your id