siriami
Community Beginner
siriami
Community Beginner
Activity
Feb 13, 2018
01:36 AM
2 Upvotes
Thankfully the latest Photoshop update (Feb 13) seems to have sorted out the scanner bug - I have just successfully scanned and saved a picture! I also see that there are updates for Lightroom there as well - not sure (but I think that might have suffered the same problem?) so that might work now as well - not had time to test and it is still updating as I type this.
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Oct 20, 2017
06:04 AM
And if a relatively small company like Halide (I have just checked and their iPhone app has the facility for opening HEIC files on my iPhone), surely a giant like Adobe can manage it on a Windows PC? At whatever cost - this is an essential part of being able to use Photoshop on the Windows platform. I am now seriously reconsidering my use of Photoshop in the future and might not renew next year.
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Oct 19, 2017
09:52 AM
10 Upvotes
So, I'm paying a yearly licence for Photoshop etc and I don't even have the means to access a new file format in what is the leading graphics design program for BOTH the Mac and Windows platforms. Sad.
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Oct 19, 2017
06:46 AM
5 Upvotes
I have updated my Photoshop CC to the latest version and still get an “unsupported format” message when I try and open an HEIC/HEIF file from my iPhone 7Plus. I am using a Windows PC - is the import facility only limited to Macs? All very frustrating. It’s the same for my updated Lightroom program - it can’t open the file either. Alistair
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