Hi @martynasv31339915 Ok amending this post: in one of your messages you said:
" At one point in the After Effects Beta, a message popped up stating, "Advanced 3D is not supported by the current hardware,"
That is the biggest clue. Advanced 3D does not work when there is an integrated GPU and another GPU, i.e. 2 GPUs. The Intel vs Nvidia collision is the issue here. So, yes... the hardware is the issue. 😞
I'm curious if there are some other things we can try to get you back on track.
First, are you sending the Crash Reports to us?
When the crash occurs, please fill out your email address before hitting send and then let me know when that has happened. This can give us some major clues into what is going on
Second, and most "big hammer", there is a known issue where Advanced 3D does not work when there is an integrated GPU card + a traditional GPU card, i.e. Nvidia and Intel GPUs.
Usually this would throw a warning and say "hey sorry you can't use Advanced 3D" -- but maybe your system is getting past the warning and then crashing. (reading through your comments above it looks like you did see this warning.
What happens if you disable the Intel card? Are you familiar with how to do this in Device Manager? Here's a little crash course on how to do that.
Is the problem resolved when the iGPU is disabled?
Thank you so much and hopefully we can get you back on track!
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