About alice.alice

alice.alice · ‎Dec 06, 2017

Hello everyone, I have problems with couple of videos. I was working on them without a problem in Premiere Pro CC 2017, also in CC2015. However, recently CC2017 has not played them anymore. It plays other videos, but it does not want to open these certain vids that I need to work on. Each time I try to play them, there is no sound and black screen - lately it started to show also a turquoise screen and also a light green screen. I can still open them on other computer in CC2015, just not in the CC2017 which worked until recently. The videos are in avi and I change their format to mp4, mov,.. nothing has helped. I tried different kind of settings of the sequence, then different fps, I also tried some other tips that I googled (file->project setting->renderer) or right click on preview of video and changing playback... Thank you for any of your tips!! Alice

alice.alice · ‎Sep 26, 2017

Well, I am filming on Canon 80D.

alice.alice · ‎Sep 24, 2017

Thank you, John. (Anyone is welcome to answer the following questions ) Yes, it is a laptop. Lenovo Yoga IdeaPad 11S. So I cannot change graphic card nor processor. I use external HDDs with USB 3 and drive C has almost 100GB (14,5GB is currently free - after instalation of Premiere). I need to edit a movie on my laptop using Premiere Pro, because me and my colleague have started to use it already and we are almost in the end of the project. My colleague has some old Mac Pro with 4GB RAM and Premiere Pro CS6 2014 works well so far. So when comes to my laptop the only option is to change it to 8GB. I haven't find 16GB RAM for my laptop. Then I heard that if I use somehow creative cloud, it also helps and some lower version should work fine on my laptop. But I have no idea how it works. Can you explain me, please? Thank you again! A.

alice.alice · ‎Sep 24, 2017

Hey Bill, thanks for respons. I do not understand the question - where my media comes from. ? Anyway, I need to use Premiere Pro because I already started some project in it and also my colleague uses it. So I need to be able to transfer the project from one computer to another.

alice.alice · ‎Sep 24, 2017

Thank you, Kevin. And you think, that 16 GB RAM will do fine in my computer? Do you think it is sufficient? (I have Lenovo Yoga IdeaPad 11S; Graphic card Intel HD Graphics 4000, my processor Intel Core i5-3339y 1.5GHz and SSD of capacity 128GB. For my project (editing film) I am using external HDDs with USB3) My colleague is using some old MacPro with no more 4GB RAM. And so far her Premiere Pro CS6 2014 works well and it slows down only sometimes.

alice.alice · ‎Sep 22, 2017

Thank you so much, Kulpreet! And if I install the previous version of Premiere Pro, will it work well with my GPU and processor? Thanks again, Alice

alice.alice · ‎Sep 22, 2017

Hello, Adobe customer service recommended me to buy Adobe Premiere Pro CC, I bought it and I found out that it is not compatible with my 4GB RAM. I am wondering: 1) whether there is some solution how to change the version of the program so I have compatible version to my 4GB RAM. 2) Possibility of using creative cloud to be able to use Premiere, doesn't matter which version. If it helps me to use CC with my 4GB RAM, even better. 3) In case I upgrade my RAM to 8GB, will Adobe still work? 4) Will it be compatible with my Graphic card Intel HD Graphics 4000, my processor Intel Core i5-3339y 1.5GHz and SSD of capacity 128GB? Please let me know what options I have. Thank you

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About alice.alice

Premiere Pro CC2017 suddenly does not play a video

Re: 4GB RAM not suficient - what to do.

Re: 4GB RAM not suficient - what to do.

Re: 4GB RAM not suficient - what to do.

Re: 4GB RAM not suficient - what to do.

Re: 4GB RAM not suficient - what to do.

4GB RAM not suficient - what to do.