I'm computer illiterate, but I actually tried this myself and it worked. My only disappointment was that my tech guy didnt figure it out and I wasted money. Thanks so much for your help!!
... View more
Thanks for the reply. I actually took it to a pro computer tech and had it wiped clean. It still didnt fix it when I reinstalled the program. I have to have it for work. So I have to try something. It's a new HP Laptop. Sandy
... View more
My comp is only offering current user. Its doesnt have software/adobe/f in the options. Just current user. I had mine cleaned completely out yesterday and reinstalled the program and am still receiving the same error message.
... View more