
fmgtech9562127777
Community Beginner
fmgtech9562127777
Community Beginner
Activity
‎Aug 22, 2024
03:24 PM
For me the problem wasnt the language settings since I was already at English. I had clicked on the "Disable new Acrobat" option in the Menu tab. After I reverted back to the new Acrobat by clicking on Menu-"Enable new Acrobat", then I was able to locate the AI Assistant in the "See all tools" link. Afterwards, and not related to my inital problem of not finding the AI Assistant, I aslo checked "Enable Generative AI feature in Acrobat" in Menu-Preferences.
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‎Aug 09, 2019
10:00 AM
@patriced29297558, Is Adobe Acrobat installed on a Windows 10 pc with dual screens? That was the setup where we saw the issue. I dont have any experience with other scenarios where the toolbar area gets cut off to offer any further help. I assume your video card driver and Adobe are fully updated. You might want to play around with the resolutions too. Sorry, I wish you luck. Sent from my Sprint Samsung Galaxy® Note 4.
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‎Aug 08, 2019
09:05 PM
4 Upvotes
@jan Schroeder - glad this worked for you! I don’t remember how I stumbled across this solution, but I think it came after repeatedly banging my head on the keyboard trying to figure it out. Bad part is that it’s just a quick fix - the issue usually comes back, but the fix is quick and works every time. Thanks for the bev offer!
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‎Jul 17, 2019
10:02 AM
10 Upvotes
The workaround we use is to adjust the monitor position in pc settings >display (Windows 10) or Control panel > display (Windows 7) slightly up or down. I click on one of the monitors and use the up/down arrows on keyboard to re position the monitor one space.This forces some sort of display driver refresh I assume and corrects the cut off section in the menu bar area.
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