This is for the new Lightroom CC, correct? I have had a hell of a time with my copy and I even opened a support ticket with Adobe. I was told by the support that Lightroom CC was the old product and that I needed to uninstall it and use Lightroom Classic. I do not believe that is the case and that this individual was mistaken. I understand that with the newest CC updates, what we used to know as Lightroom CC is now Lightroom Classic and Lightroom CC is the new cloud-based product. I am getting the same error you are getting when I try to start Lightroom CC on my Windows 10 PC. It is very frustrating. Maybe someone from Adobe will chime in.
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