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juarthy · ‎Aug 25, 2015

Hello Carol, I posted a fix that worked for me perfectly, it was webroot virus scanning software. I turned it off, and the problem disappeared. I only run it at night, when I’m not working. An apple tech told me virus scan software can interfere with key commands. Not sure if this is your issue, but hope it helps. My macbook pro was fine, the software wasn’t installed on it, it was the mac pro with the virus scanning software that had the issue. Good luck

juarthy · ‎Jan 07, 2015

I was having this problem as well, within indesign CC 2014 only, not photoshop or illustrator. Virus or firewall can interfere with key modifiers. I have webfoot virus software. When I turn it off temporarily the shift key constrains angles and draws straight lines again as usual. There may be a better workaround, but this works for me, though I have to turn the virus software off and on. I have a laptop that I haven't installed webroot on yet and it runs the same version of indesign cc 2014 as my main mac… there was never an issue with the shift key on the laptop. Good luck!

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About juarthy

Re: InDesign CC Shift Key not working

Re: InDesign CC Shift Key not working