I’m desperately seeking a solution My Adobe account was hacked, and the main email address was changed. I’ve already reported this to Adobe, and the response left me stunned… they simply deactivated the hacked account and told me to create a new one. Do you know what that means? ALL MY CLOUD-BASED WORK IS LOST. While searching for a solution, I found that there is a location for locally saved temporary files, the famous location: C:\Users\USER\AppData\Local\Packages\Adobe.XD_pc... In this location, there are several projects I was working on before the hack.   When I try to open them, the Adobe XD app starts to "open" but closes after a few seconds. I want to believe this is because I currently don’t have an active account registered in the Adobe XD app. I’m afraid to log in with an alternate account to check if I can open the .xd files that are in this location. Also, I assume that by logging in with an alternate account, all these temporary files would be erased since I would be entering with a new account, and the account that was mine no longer exists for Adobe.   Curiously, when I tried to log in with the usurped account, I was taken to a screen that said: Account Deactivated This account has been deactivated due to a violation of Adobe's Terms of Use. Please contact us at TOU-Appeals@adobe.com to appeal this decision.   It’s giving the usurped account the chance to appeal!!! Instead of giving it to me, the rightful owner of the account!   I’ve already sent an email and filled out an appeal form, but I haven’t received any response yet. Please help me. Adobe’s response seemed extremely concerning and unfair, especially since I have all the evidence that my account was hacked. All my months of work are on that account. Please help me—how can I open these locally and temporarily saved projects?   A large part of my peace of mind is tied to this. Thank you in advance. ... View more