Hi Steve, Thanks, it's good to try and hash things out, and it's good to hear it's working for you. Part of my frustration is that most any other software will deal with Dolby audio right out of the box. i also shoot with a Panasonic cam (AGAC 160 P), and have a ton of video with Dolby Audio encoded. Furthermore, the tech specs say nothing about this issue, and online help doesn't seem to understand that the issue lies with Dolby audio. I've spent two long hours on chat with them, and their only solution was to encode from MTS to MP4 using handbrake. That's really a less than optimal solution. Apparently, an upgrade to Windows OS 10, or possibly 8.1 with some additional checks on media packs etc. will fix. If that's the case, but it's dangerous to believe everything you read on the internet ; ) put that it the tech. specs already! This is really terrible business practice. I can edit video on my Macbook at home with software that was free, with no issues, so I'm really chuffed. Cheers, john
... View more