Re: Insufficient data for an image

AshuMittal · ‎Mar 10, 2018

Hi, The issue is fixed as confirmed in detailed internal testing as well as several customer confirmations. Can you share what version you are on? Please also share a sample PDF with which you see the message? -ashu

AshuMittal · ‎Feb 26, 2018

That's great! -ashu

AshuMittal · ‎Feb 23, 2018

Great, thanks for confirming everyone! -ashu

AshuMittal · ‎Feb 23, 2018

Glad to hear that! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 23, 2018

Hi all, Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates. More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and… Please try it out and let us know your feedback. Thanks for your patience and support! -ashu

AshuMittal · ‎Feb 22, 2018

Check this out: https://helpx.adobe.com/security.html The paragraph at the top includes a link to the registration page. -ashu

AshuMittal · ‎Feb 22, 2018

Hi, Thanks for reporting this issue. We are aware of the same and fix for the issue has been identified and will be officially released within next few days. Will confirm once available. Thanks, -ashu

AshuMittal · ‎Feb 22, 2018

Hi, Thanks for reporting this issue. We are aware of this problem, introduced with out latest update. Fix for the issue has been identified and will be officially released within next few days. Will confirm once available. Thanks, -ashu

AshuMittal · ‎Feb 22, 2018

Hi, Fix for the issue has been identified and will be officially released within next few days. Will confirm once available. Thanks, -ashu

AshuMittal · ‎Feb 22, 2018

Hi all, We are aware of the urgency and critical nature of the issue, and are committed to releasing a fix as soon as it is ready. Will inform as soon as it is made available. Thanks, -ashu

AshuMittal · ‎Feb 22, 2018

Hi, The fix is tentatively scheduled for release within next couple of days assuming it passes all certification. Please stay tuned. Thank you for your patience, -ashu

AshuMittal · ‎Feb 20, 2018

Hi all, We are working on a resolution on high priority, a fix has been identified and undergoing internal validations. We will share an update as soon as it is publically available. Thanks, -ashu

AshuMittal · ‎Feb 20, 2018

Hi jacoj25101980 We are working on a resolution on high priority, a fix has been identified and undergoing internal validations. We will share an update as soon as it is publically available. Thanks, -ashu

AshuMittal · ‎Feb 20, 2018

Hi all, We are working on a resolution on high priority, a fix has been identified and undergoing internal validations. We will share an update as soon as it is publically available. Thanks, -ashu

AshuMittal · ‎Feb 20, 2018

Hi all, We are aware of the issue introduced with the latest patch and working on a resolution soon. Will share once the fix is available. Thanks, -ashu

AshuMittal · ‎Feb 20, 2018

Hi all, We are working on a resolution on high priority, a fix has been identified and undergoing internal validations. We will share an update as soon as it is publically available. Thanks, -ashu

AshuMittal · ‎Feb 20, 2018

Hi all, We are working on a resolution on high priority, a fix has been identified and undergoing internal validations. We will share an update as soon as it is publically available. Thanks, -ashu

AshuMittal · ‎Feb 19, 2018

Hi dan.14045163 We are aware of the issue and working on a resolution on priority. Will confirm once we have more details. Thanks, -ashu

AshuMittal · ‎Feb 16, 2018

Hi amirhosseinm13187437 Could you please share a sample PDF for this issue? Has this started happening recently? Thanks, -ashu

AshuMittal

AshuMittal

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