For many of you who were stuck at the 9.1 upgrade from 9.0 , (ie stuck from the view that you see the following message You need to understand your copy of the ACrobat you are updating. See following Index of files ... A little explanation from Adobe could go a very long way to alleviate this issue and cause of constant frustration - AcroProExUpd910_all_incr.msp - This is the acrobat pro extended 9 Version - use this only if you have the same version AcroProStdUpd910_T1T2_incr.msp - This is the Acrobat 9 pro (standard) version See Screenshot - i highlighted both as i own both versions Someone has already posted some notes on this but i think this is the only place where you have to be very discerning and to pick the right version of update. Why do i say this? Starting from 9.1.1 will be named AcrobatUpd911_all_incr.msp see screenshot name of update file From here on, there is no distinction between the Pro,, Extended version or the standard version. Adobe should listen - how are users to know? Perhaps some notes will be helpful too. Try to do manual update up to 9.2 and after reboot, try to see if the automatic update works. If it does not, you may have to manually go up to 9.40 before you try the automatic update again. Once there and done, you should get to 9.5.5. See Screenshot (highlghted from where you should try the automatic upgrade after you get to these levels If you are trying to do it manually, the below number of manual updates look very daunting. erich57540645 has written a script to automate the process - i think the task can be simplified by his script but launching his script for the layman might be above their pay-grade - perhaps some detail instructions could help along. Regards, Michael PS. Adobe has all the resources in the world, to either write a script which should be easy enough to follow or at least some legible notes for the layman as to which files are required for which version etc - life would be much simpler and enjoyable and supporters of Adobe would be more willing to have another go with new products from Adobe. Not just suck our blood and throw us under the bus and with their burn and scotch policy. The simple reason why the update files are there is prevent a public outcry - because Adobe will turn around and say the files have been made available to the users and the public so stop bitching. Just a litttle pointer and help along will go a long way. Is it so difficult to write a page or 2 of notes????? Adobe, go figure that out.
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