Arthur, If I am not mistaken Talent LMS uses moodle and customizes it for people like you to use. So it should be a simple fix.  Just a thought moodle is a free LMS and only needs some customization I don't know how many users you have and what type of plan you are using but, it might be more affordable for you to have a developer customize a LMS you can own without having to pay steep monthly fees and limit the amount of users.  If you are interested provide me your phone number and I can help you setup your own LMS. ... View more

We are using Moodle and our scorm packages are created by captivate 9.2 and published as moodle scorm 1.2  The problem has nothing to do with Captivate but has to do with scorm courses that require a user name and password to access the scorm course.  If the courses do NOT require a password you shouldn't have any issues that causes the session cookies (authentication cookies) However since Apple decided to tighten security with IOS 10 and believe security is an issue, they want the cookies to expire (although majority of LMS like moodle will expire a cookie after non-activity for 20 minutes). Now you have to force the cookies to expire (example 24 hours) and IOS 10 is reading the cookies and allowing audio / video to play in IOS 10.  It like "Moloko5" said just change the code in the LMS to expire session cookies with an expiration and everything should work properly. ... View more

Thanks IT WORKED!  Thanks for sharing.  Simple fix! I changed the code so that the cookies expire in 24 hours and IOS 10 is reading it! Perry ... View more

Dont count on this problem getting fixed anytime soon.  It's Apples fault and they most likely will not fix the issue.  This is my opinion from past experiences with Apple. ... View more

The video player in iOS 10 (AppleCoreMedia) is not able to read session cookies. Only cookies set with an expire date is readable by the video player. How do we fix this issue?  ... View more

So how to we fix this issue and whom needs to work on it? apple? Adobe? Moodle? ... View more

Documentation of issue with new IOS 10 and Scorm with no audio and closed caption. On 09/24/2016  I discovered using moodle 3.1+ Scorm 1.2 published using Captivate 9.2 only when viewing on an I-PAD or I-Phone using only IOS 10 or greater the audio would disappear along with the closed caption.   However same device using any version of IOS 9 or below worked fine. On 09/26/2016  The issue was reported to both moodle and Adobe along with several forms that other people were having similar issues. On 10/02/2016 I decided to test the following:  I now have come to the conclusion that the issue is part of the moodle LMS I created a new course with NO GUEST ACCESS and the captivate scorm package made for moodle scorm 1.2 does NOT have audio or closed caption.   However if I place the moodle course with scorm to allow guest access IT WORKS FINE!  Its only when guest access is not allowed when we have an issue.  This only happens with IOS 10 this is not an issue with all versions of IOS 9 ... View more

Apple is part to blame but I'm not paying thousands of dollars to Apple to create an e-learning program.  Adobe  needs to figure out the issue and they should be the company to communicate with Apple not the customers who pay thousands of dollars to buy  a program Adobe sells to create elearning on mobile devices. ... View more

Everyone needs to complain and put a ticket with Adobe 800-833-6687 ... View more

800-833-6687 ... View more

I am also expirencing the same issue.  I created scorm packages and use moodle.  They have been working wonderful with Apple mobile devices using IOS 9.3 or lower when Apple released IOS 10 i loose audio and close caption within my scorm courses.  It appears IOS 10 is not recognizing the scorm package contains audio.  ... View more