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About Scripturient1899
since
‎Dec 29, 2016
‎Apr 12, 2024
Scripturient1899
Explorer
21
Posts
12
Upvotes
3
Solutions
‎Jun 24, 2019
02:15 PM
3 Upvotes
Hi Michael, What you want to do is open up the object's material properties. You should see a list that says Default Material (or whatever standard material you've applied to it) plus any Decals you have applied. Select the Default Material and under Properties > Surface > Base Color you want to use an Image instead of a Color. Save a plain flat black PNG that is 4096x4096 to use as the base color of your material, since your canisters are black. Then you can go in and apply your Illustrator file as a Decal over the top of that material. That should be enough to get you better results, but if it still doesn't work, try saving your decals as PNGs instead of .AI files. Make them 999pixels at their largest dimension (whether that's height or width.) That will make things a little blurry but a lot less jaggy. Hope that helps! Lovely work.
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‎Jan 23, 2019
12:24 PM
4 Upvotes
I've been doing some renders for a client and discovered accidentally that if I keep my decals under 1000 pixels in their widest dimension (whether that's height or width) it actually produces SIGNIFICANTLY better results. The decal still isn't super crisp because the render engine has to blow the image back up to high resolution, but at least it eliminates the appalling degree of jaggies. Now I can just export at a bit higher res, run a quick Smart Sharpen in Photoshop, and shrink them to the size I need. Still more steps than ideal, but at least it's producing client-worthy results!
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‎Dec 17, 2018
01:51 PM
1 Upvote
I did! As it turns out, I think it may have been resetting my preferences that caused the issue in the first place - I wiped all my Adobe settings last week to get Dimension working properly, and that's when my Illustrator issue started. Fortunately our IT team landed on the solution today. I had to go back into my settings and disable the GPU performance. Now it works and doesn't crash. Wouldn't be an ideal solution if I had to disable it for everything, but everything else seems to run smoothly with it enabled as long as it's off for Illustrator.
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‎Dec 17, 2018
11:01 AM
My graphics drivers are definitely all up to date - I was having similar problems with Dimension and updated everything as part of that solution. Looks like changing my primary monitor to the other one that's plugged into the GPU does allow me to open files on that monitor. Still doesn't work on the other two but at least it's one of the big ones now. Thanks for all the assistance!
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‎Dec 14, 2018
04:24 PM
I set the default printer and then restarted just to be on the safe side. I confirmed that the computer had retained the settings, and then tried opening a file in Illustrator. I discovered that it will open files no problem if I have the Illustrator window on my 13" laptop screen. But if I drag the window to either of my two additional 23" monitors, it still hangs when I open a file. So, at least I have a way to work now, which is definitely better than where I was! But the laptop screen is not ideal. I did of course try unplugging the docking station and plugging one monitor directly into the computer's port. Still didn't work on that monitor.
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‎Dec 14, 2018
04:02 PM
Will it work if Adobe PDF is set as my default "printer"? I don't have the ability to set any other printer as a default. Not sure whether that's because of a security setting or because they're networked.
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‎Dec 14, 2018
03:49 PM
Hmm. I have access to a number of printers via the company network, but there's no printer connected to my machine directly and I don't believe I have a default printer set.
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‎Dec 14, 2018
11:31 AM
1 Upvote
Hi team, I've been using Adobe products just fine on this machine up until last week, when Illustrator began freezing/hanging every time I attempt to open a file. It does this whether I open the file by double-clicking in Finder, using the File menu within Illustrator, or clicking on one of my "recent" projects. It also hangs if it tries to autorecover a file that was open when it froze, so I turned off the autorecover function and that still didn't help. But every once in a while, it works fine for no reason I can determine. I tried uninstalling and reinstalling. I tried uninstalling and installing a previous version. In both cases, it worked for two or three files and then stopped working again. It was not an Illustrator update that caused this, although there may have been a Windows update that my machine performed automatically. I'm using an MSI Workstation running Windows 10 Pro with an Intel Core i7-8750H CPU with 6 cores, and an additional NVIDIA GPU. I should have more than enough processing power and have had no problems running multiple Adobe programs simultaneously up to this point. I'm in a pretty significant bind here as I have projects due and neither I nor our company IT team can figure out what the issue is. Anyone have ideas?
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‎Dec 11, 2018
11:01 AM
Dimension isn't a modeling software, you can't build models inside it. There's no way to extrude a logo into a 3D shape. If I recall, Strata 3D software has an easy one- or two-click function to extrude a vector file into a 3D model. Then you can save that OBJ and import it into Dimension to apply your materials & backgrounds.
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‎Dec 11, 2018
10:53 AM
1 Upvote
As far as I've been able to figure out, there's no way to resize a model without also resizing the decal. For things like books that are more or less rectangular, I will often use the Plane model to match the height & width dimensions and then adjust the book or sign model manually to match as closely as I can. Then after the model is the correct height-width ratio, then I can place the decal. Unfortunately since decals don't always import at their own exact dimensions, I often wind up doing a lot of manual adjustment on the decal anyway. To my knowledge the only current answer is that we have to eyeball it.
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‎Dec 03, 2018
03:49 PM
I have the same problem. In my case Dimension does not think the machine has enough VRAM even though it does. I still have not found a fix.
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‎Oct 29, 2018
02:06 PM
Hello team, With the update to CC 2019, my Photoshop now refuses to save edits I make to files. Everything saves fine when I create a new file and save it, but any edits past that give me a "could not save file, write access not granted" error message. It's the same whether I use Cmd+S or the Save/Save As menu option. I can Save As to a new file name, but cannot save over a file I've already created. I've tried Googling for answers but all the responses I'm finding are for other Adobe products. Anyone know what setting I should change to fix this?
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‎Oct 16, 2018
03:32 PM
1 Upvote
Adding an additional comment because I noticed that it isn't just the decals. My models, which rendered perfectly before, are now showing weird artifacts and the texturing doesn't look as good. I haven't changed any settings.
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‎Oct 16, 2018
09:42 AM
Hi team, I downloaded 2.0 yesterday and I'm LOVING so much of the update, especially the ability to put multiple decals! Thanks for all the hard work you do. Unfortunately, I'm running into an issue where my decals are now even more dramatically pixelated than they were previously. Before, I could get around this more or less by rendering at double the size I needed, doing a bit of smoothing in Photoshop, and then shrinking it to half size. Now the jaggies are so bad that even once smoothed out by shrinking, text is still totally unreadable. I've read through the previous threads on the subject and I've tried everything I could find, such as making my decals square etc. Is there any workaround for this in the new version? Or is the only option manually layering the original art over the render in Photoshop with a smart object?
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