Thank you for the fix. It works for me on macOS Sierra. ... View more

Exactly - but only for the problem that Indesign CC 2018 crashed while trying to save a .indd-file to the NAS (was never a problem with Indesign CC 2017 or older versions). But the problem here is, that Indesign (no matter what version), does not allow to package files to the NAS because it does not have the necessary privileges to create the folders für the package (at least, that's what I suspect). According to Qnap support Adobe probably uses some strange mechanisms that result in performing the packagin process as a different user then the one running the program and being connected to the NAS. Resulting in insufficiant write privileges on the NAS. eg. "User A" is using the iMac and is connected to a SMB share on the NAS with his account "Networkuser A" that has full read/write permissions to this share. Now "User A" opens Indesign, creates a .indd-document and saves it to the share. "User A" wants to send that file together with all linked images and fonts to someone else and chooses "File - package..." [Option+Shift+Command+P] from the Indesign menu. The package folder should also be created on the same SMB share, but can not because Indesign can not finish with the error message saying "Folders could not be created because of privileges". So - WHY is that? Creating a folder via Finder works, Microsoft Word can create folders (as it does e.g. when creating a PDF), no other program has that problem! Possible explanation: Adobe Indesign does not try to create the folders as "User A" but maybe as "System Account XYZ" which does not have write permission on the SMB share (but on the local filesystem - that is why it works locally, but not on a NAS) But HOW to configure the NAS correctly, if it is not possible to find out if this is the actual problem. I can not give write permission to "everyone" on the network. ... View more

Hi adrious, thank you for your suggestion. I have not yet resolved the issue with packaging, but had a couple of live sessions with Adobe support about the saving problem. They sent me a possible fix to test and I guess they will soon distribute an update. About the packaging problem I am also in contact with Qnap Support and they also suggested some things to try - i will update this thread if I get a solution. Reverting back to AFP is a good suggestion and maybe I'll do that. Thank you! ... View more

Thanks for your quick answer! How do you know that is the file size? I export a simple slideshow from Apples Photo App on OSX (why? simple and quick solution to create a slideshow video) resulting in an m4v-file with 250 MB file size. Why do you need a small file size? I have to send that video to a client who want's to play it on 5 screens at a convention tomorrow (TV sets with 1080p resolution). I don't know the brand or any other specifications and am not 100% sure they can use m4v-files. And just for them handling the files, trying to offer the best service to them, I try to send them smaller files (e.g. they need to copy that to 5 USB sticks or whatever). The fps and the bit rate are two independent specifications.  What are you attempting to adjust? If you set the Max. bit rate to 20Mb/s, then 5 minutes of source will turning out around 500MB sounds about right. Thank you for this information. That's what I was wondering about: Handbrake does have settings like "variable frame rate", Media Encoder only let's me choose the target frame rate. I think what you are saying is, that it does not matter if I set the target frame rate low, as long as I have don't change the max frame rage, because I will still end up with a larger file. So I should set the max frame lower aswell I guess. Still wondering why a conversion in Handbrake is 44 MB and in Media Encoder 500 MB and no easy setting to adjust that. ... View more

Sorry, did not find that. Thank you. ... View more

I tried what you said and first thought it worked, but think there is a problem with GIF and SVG export. When the "Export as..." window shows PNG or JPG as the file format when the window opens I can export to PNG or JPG. Changing the file format to GIF the preview image disappears and the buttons "Export all..." becomes unresponsive. Changing the file format to SVG the mouse pointer has the spinning wheel attached whenever moving it over the Export As window and the buttons become unresponsive. It never finishes the export to SVG. Only closing the window will get you back to photoshop. I made a video to show what I mean. It seams it's a specific problem to GIF and SVG (tried ist with different files). Only thing I have not yet tried ist uninstalling photoshop and reinstalling it. ... View more

I just had a remote session with Adobe support and they know about the crashes and told me that they are working on a solution for the next update. Up till then it's back to Indesign 2017 or working locally. ... View more

Hi, OS: Mac OS X Sierra Unfortunately the situation became worse with Adobe CC 2018: Before the update I could save, open and save as without problems. Just the packaging did not work - screenshot of the error message: Since the update saving a document will result in Indesign crashing. I am not the only one with this problem. See thread here: Re: InDesign CC 2018 Crashing: "The network connection was lost for the file" and screenshots here (first it says the connection to the nework is lost - not true. After clicking ok Indesign crashes with the next error message): Restoring (like suggested in the error message) never worked for me from the NAS. Indesing would always say that it can not find the file. Any ideas? ... View more

Same problem here with Qnap NAS via SMB and OS X Sierra. Worked fine before the update, now I get this crash every couple of times I try to save something ... View more

that's me. I am using a Qnap NAS TS-251+ as file server. I asked the same question on the Qnap forums hoping to find someone with the same problem or mor technical knowledge. I am asking the quesiont here, because I hope someone knows about the technical details of the packagin process. As I wrote earlier, I think it has to do with what process, and therefore what account, Indesign uses to create folders for the package. Obiously it is not the user that is connected to the NAS, because this user would have privileges to create folders. ... View more

Hi, I think you are simply making a small mathematical mistake. Let's look at you example of 12 pt: The rule says 1/5 of an em for minimum. em (approx.) is 12 pt, so you are right whe you say minimum is 12pt/5=2.4 pt, but not percent. 1/5 would be 20%. So your result is in points, not percentage: 12pt*1/5=12pt*0,2=2,4 pt. But Indesign already does all these calculations for you with choosing an Adobe paragraph composer. All you have to do is to choose if you want to override the result. 100% in Indesign dialog box means optimal spacing calculated by Adobe paragraph composer for the current font size. ... View more