ls_rbls
Community Expert
ls_rbls
Community Expert
Activity
‎Jun 03, 2025
05:14 AM
Hello @mmalam38501960w8ja ,
Usually Office365, and Microsoft Sharepoint integrated with OneDrive works pretty solid with Adobe Acrobat in an enterprise environment.
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‎Jun 03, 2025
05:03 AM
Hi @mmalam38501960w8ja
When you say compliance and regulatory files, are you referring to ISO standards in Europe, that would adhere to the same electronic compliance for document handling such as, Pharmaceutical and manufacturing companies ?
Seems like you are also asking for an e-Commerce bundled solution.
Adobe Acrobat by itself is not a suitable solution to do file management in bulk. But it is great for viewing and editing PDF documents, and it does support electronic compliance standards.
Reliable and readily availabe cloud storage is also viable with the Acrobat Document Cloud and Creative Cloud (including support for third-party Cloud services).
However, if you are referring to maintaining electronic compliance standards through the Internet , then you must consider other factors like protecting Privacy Information, patents, or trade secrets, for example.
In which case, using just any cloud service out there may not be suitable enough to comply with such ISO specificationd, in addition to, but not limited to considering how to backup all of that data safely outside of a cloud space.
As for document batch stamping, you may need to outsource a professional to develop customized solution based on the needs of your e-business using Acrobat JavaScript.
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‎Jun 03, 2025
02:30 AM
Hi @visual_worldview7751 ,
As @PDF Automation Station suggested, where exactly are you executing the script from?
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‎May 24, 2025
12:30 PM
You're welcome.
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‎May 24, 2025
12:29 PM
See if closing Acrobat and a restart do the trick. Alternatively, I notice in yoir screenshot that you appear to be signed in to your Acrobat account.
What happens if you sign off and sign back in again?
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‎May 23, 2025
07:16 AM
Hi @kyle_7624 ,
++ Adding to the conversation,
As mentioned, you must emply the Adobe Acrobat Sign app. Download and install it from the App Store.
Open the I-9 form in you iOS device using the Acrobat Sign (not with the Acrobat Reader Mobile app).:
The signature fields will be visible using Acrobat Sign app ==> Select "Get Signature in Person" option
Choose Documents to be filled and signed
Add Signers and their email address (form will distribute via email by default)
Have them sign
Send
NOTE:
This workflow is great on the go while using a mobile device, however, if your Internet wireless coverage area has poor reception, if your ISP's connectivity to the Internet is poor or slow, or your if your mobile device uses a VPN that slows your mobile carrier service performance , expect this workflow to hog your app considerably (specifically if you are trying to expedite these documents via email in a rush).
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‎May 23, 2025
06:33 AM
Hi @Madison36383658p1ly ,
My apologies, I skipped a menu item in my prior instructions and I forgot to specify after you click on "View" select "Show/Hide" =>> then "Toolbar Items".
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‎May 19, 2025
09:42 PM
++Adding to the topic
Hi @MrTech86 ,
When using the Acrobat extension on MS Edge with Adobe Reader as the default PDF app, it acts more like a lightweight PDF app that connects to Adobe Online Services via the browser.
This means its functions are limited to viewing, reading PDFs, filling forms, signing documents, sharing, and printing them.
If you have removed Acrobat Reader from the setup, does this imply that there is also no licensed version of Adobe Acrobat Pro DC (full desktop paid-for licensed version) on those machines?
This is a significant point to consider, especially in a enterprise network environment.
If your clients don't have Adobe Reader or Adobe Acrobat Pro DC, and they are using MS Edge as their default PDF viewer, depending on the Adobe Acrobat extension will be solely limited to the default native PDF viewing capabilities that are shipped with that web browser.
This will require them to be signed in on Adobe Online Services with an Adobe ID to have access to some very limited free features.
My recommendation is, if those clients have Adobe Acrobat Pro DC installed, you may safely remove that extension and change the PDF settings in MS Edge to use Internet Explorer Mode.
This change is key for accessing File URLs and prevent possible conflicts (like you've observed).
Using both Internet Explorer Mode and the MS Edge Acrobat extension can create problems, as the setup might default to Adobe Online Services instead of offering the complete desktop experience of Adobe Acrobat in MS Edge web browser.
By making this adjustment, the Acrobat PDF extension used will come from Internet Explorer's Acrobat Helper and the Acrobat PDF Maker Toolbar add-ons, allowing users to have the full desktop experience on MS Edge, similar to working in a standalone environment with the complete desktop version of Acrobat Pro DC.
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‎May 19, 2025
07:30 AM
Hi @fabian_2625 ,
Is this happenning on Window 10 or 11 clients?
In any case, does this happens even if the FortiClient VPN software is updated to its latest version?
Does the problem manifests on both, the free version or paid version of FortiClient?
Sounds to me like an issue with TLS /SSL configuration needs attention, to include Amazon AWS end-points at the VPN firewall level (if you are using those cloud services), or maybe, just maybe, the underlying issue could be related to importing generic self-signed SSL certificates from the server instead of using official signed CA certificates .
What happens if instead of just using Split Tunneling alone you employ it with Port Fowarding (or a combination of both techniques)?
Have you contact the FortClient support yet as suggested by @creative explorer ?
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‎May 18, 2025
08:07 PM
Hi @Kristine372929303mo6 ,
In the following example, I utilize a validation script (as suggested by @try67 ) but emphasizing on using a regular expression for the input date rather than custom date formats.
This script compares the year of the input date with both the current year and the year 2000. Additionally, I have restricted the input in the event target field to a maximum of 10 digits.
See example script below:
var f = event.value;
var inputDate = new RegExp("(^(1[0-2]|0[1-9])/(3[01]|[12][0-9]|0[1-9])/([0-9]{4})$|^[0-9]{4}$)");
var enteredDate = (new Date(f)).getFullYear();
var currentDate = (new Date()).getFullYear();
var initialDate = (new Date(2000, 01, 01)).getFullYear();
if (event.value !="") {
if (event.value && inputDate.test(event.value) == true && (enteredDate >= initialDate && enteredDate <= currentDate)) {
event.value = f
} else {
app.alert("Please check for errors: \n\n*Enter Date Format as [ Month: \"03\", Day: \"14\", Year: \"2023\" ] or [ Year: 2019 ]\n\n\*Date cannot be older than year 2000\n\n\*Date cannot be greater than today's date");
event.value = "";
}
}
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‎May 16, 2025
08:37 AM
++ Adding to the topic,
Is this happening on Windows 10 or 11?
Also, which version of Microsoft Office are you on?
Sounds to me more like a compatibility issue with the Acrobat PDFMaker Office COM Addin and your version of Microsoft Office (just a guess)
What happens if you manually uninstall and reinstall the COM Addin?
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‎May 15, 2025
02:32 AM
Hi @Daniel38260886af98 ,
I found some things that I will share later today with some slides.
It may help understanding the underlying issue.
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‎May 15, 2025
02:09 AM
Hi @Flamboyant_character5CD9 ,
If they only need to fill out blanks without signing on amything, it is very straight forward.
That said, ensure that before you distribute a PDF via Adobe Sign that you always save a copy of the original so you can reuse that one in the future as a template.
Then distribute the file copy with a different file name.
This will save you headaches if, for instance, the shared PDF document gets corrupted or irrecoverable for any unknown reasons during the delivery/tracking/receiving process.
Now, if those users must sign a signature field after filling up the form, then you must add the signature field to the form. In which case, they can employ several signing methods, such as electronic signature, certificate-based digital signature, or an image of a hand-written signature.
Additionally, in the event that your work order requires two or more signatories from different departments on the same form, you can add signature fields that are specific to each signatory.
This way, you can control the order of the signing process and also prevent another unauthorized user from signing in the wrong spots.
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‎May 09, 2025
10:25 AM
++Adding to the topic:
There used to be an entry in edge://flags
that would allow to open PDFs in two-page view.
I've noticed that on latest versions of Microsoft Edge, this has been removed, leaving the users to manually select "Fit to Page" only.
However, you can explore if such options still exist in the hidden setting by typing in the URL bar edge://policy => click on expand to view all policies.
On the huge list of policies, you can check if such entry can be added, enabled. If it is, some manual registry editing is also necessary.
But pretty much, like Brad @ Roaring Mouse , observed, the new Edge policy is very limited now on how to view PDFs in that browser.
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‎May 09, 2025
09:07 AM
Hi, yes it would help with avoiding users messing up the PDF when they view it on apps with tools that may render the PDF useless or corrupted.
As for the Adobe Sign version that is shipped with the individual plan of Adobe Acrobat Pro, it can work as intended, but some features are limited, such as bulk processing or generating reusable templates, for example.
In which case, you may need to purchase a Teams or Business plan for Adobe Sign, I'm afraid.
If money would be an issue, you can still employ the free version that is shipped with your Adobe Acrobat and test how it works.
Meanwhile you may also instruct the recipients of your work order to use Acrobat Reader to view and fill in the form, as suggested by @try67
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‎May 09, 2025
09:01 AM
1 Upvote
Hi @-rick- ,
I recreated this scenario with the guidance given by @Tariq Ahmad Dar , and it worked flawlessly.
However, assuming that you are on the latest version update of your Acrobat Pro DC, and that the rich media .mp3 files that you are uploading on your PDF are indeed MP3 file format files, then it may be possible that the Flash Player message comes up due to using an outdated version of Acrobat Pro, OR, Flash Player is still in use in your operating system or web browsers.
In any case, please also confirm in which track are you on (Classic or Continuous?):
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousmar2025.html
To see if my suspicion is accurate, verify with the Acrobat Pro DC release notes and see if you've missed any important or mayor updates.
If you are able to verify that you are not on the latest version update, perform an update to bring your Acrobat to its current version.
Otherwise, can you confirm if you're on a legacy version of Adobe Acrobat Pro?
Here is a list of past Legacy Updates for older version of Acrobat:
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/
If none of my observations help youbto fix your current issue, see if you need to uninstall Flash Player at the operating system level. See how to in the link below:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
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‎May 09, 2025
08:09 AM
Hello @Flamboyant_character5CD9 ,
If I were you, I would consider using Adobe Sign for this process. It would give you better control over the PDF work orders you send out, especially since different users have various PDF viewers or editors.
By using this tool, you can make sure that everyone has a smooth experience, no matter what platform they prefer.
The main benefit is that it helps you keep track of the PDF work orders you share, which is crucial for users who use different software. This solution can make the workflow easier and more efficient for everyone involved.
Moreover, Adobe Sign allows you to track the progress of work orders from beginning to end.
Users don’t need Acrobat Reader or Acrobat Pro to fill out and return a work order; they can easily do it on a mobile device, tablet, or any desktop computer with just a web browser. This flexibility can significantly boost the efficiency of your workflow.
For your convenience, please see the articles I've linked below:
https://esign.adobe.com/document-cloud-onboarding-web.html
https://www.adobe.com/acrobat/business/features.html
https://helpx.adobe.com/sign/using/get-started-guide.html
I hope this helps.
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‎May 09, 2025
07:07 AM
Hi @Flamboyant_character5CD9 ,
I am also wondering how the original file is distributed to them... how do you send it out?
And also, how are they sending the form back to you after it is filled out? (i.e. email attachment, a shared link to a cloud service).
It seems to me like such workflow is not streamlined to a set standard, which can lead to numerous things.
Have you considered employing Adobe Sign in this workflow?
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‎May 08, 2025
07:43 AM
Hi @prudentchampion ,
Did this happen recently after an update?
Also, what operating system and what version of Acrobat Pro DC are you on?
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‎May 07, 2025
11:27 AM
Yup!
Disregard my answer.... I was wrong. The issue came back.
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‎May 07, 2025
11:15 AM
Hi @karen_0681 ,
Considering the suggestions provided in this older discussion, which have been effective for some users but not for all, I recommend also cleaning out the Windows 'Temp' folder.
To do this, go to the directory:
C:\Windows\Temp
Furthermore, it's a good idea to clear the cache in another hidden folder located at :
C:\Users\userName\AppData\Local\Temp
Just replace 'userName' with your actual account name, and remember to enable the option to view hidden files and folders; otherwise, the AppData directory won't be visible.
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‎May 07, 2025
10:51 AM
Hi @michelle_8298 ,
This simplified field notation (SFN) of 45 divided by a value entered in field SW (45/SW) seems OK.
However, as explained in the article linked below, Field Names are interpreted as operands. Besides that point, it seems like using SFN in Acrobat is a little clunky when emplying a division like that.
In which case, because the entire line of characters in that code is all stuck together, try doing it like : (45)/SW , (45+0)/SW or using a space 45 / SW.
https://acrobatusers.com/tutorials/print/how-to-do-not-so-simple-form-calculations/
After testing it like that a few times, it didn't throw that error if I switched it back to 45/SW
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‎May 07, 2025
10:18 AM
Hi @responsible_portfolio16E5 ,
Is this happening after the latest update?
Also, does the issue goes away if you restart the PC?
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‎May 07, 2025
10:04 AM
2 Upvotes
Hi @adam_2770 ,
Great question. I've been asking myself the same.
I believe that is not possible, I'm afraid. But it would be a great feature to have different themes to choose from other than the default ones.
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‎May 07, 2025
09:01 AM
Hi @Henry.Ong ,
+++ EDITED REPLY, I did not address an issue with how the regular expression is used
++ Adding to @PDF Automation Station valuable guidance,
Below is the original script with the corrections made:
(event.value && /^cb\d$/.test(event.value)==true) ? event.value : this.resetForm([event.target.name])
var counter =0;
for (var i=1; i<=7; i++)
if (this.getField("cb"+i).value !== "Off")
counter++;
if (counter>2) {
app.alert("Error: Maximum 2 Checkboxes are allowed.");
this.resetForm([event.target.name])
}
}
+++ EDITED ANSWER +++
The very first line of the script, in which a regular expression method is employed as === >>> (event.source && /^cb\d$/.test(event.value), that is not working as intended.
Regular Expressions (RegEx) with JavaScript could be fun to learn but also very tedious. Please get familiarized with the articles below:
https://acrobatusers.com/tutorials/print/text-matching-regular-expressions/
https://www.freecodecamp.org/news/regex-in-javascript/
On that very first line of the script see also the syntax : /^cb\d$/.test(event,name) <<< === it has a coma when a period should be employed in the expression; it should read event.value
Declaring a condition with "event.source" in this case doesn't reset that text field if the user types in anything other than the values of "cb1" through "cb7". You should declare the logical statement using something like this:
(event.value && /^cb\d$/.test(event.value)==true) ? event.value : this.resetForm([event.target.name])
That said, you should also combine this script with some of Acrobat's built-in features. For instance, to avoid users typing unwanted extra data on that textfield, you may also limit the input to only a combination of 3 alphanumeric characters. See slide below:
Additionally, in this other line of code see the comparison operator in use: (this.getField("cb"+i).value!="Off")
While the != (not equal) comparison operator appears to function correctly, it is important to note that you are comparing an export value derived from the checked state of checkboxes as a text string.
Therefore, it may be more appropriate to utilize the !== operator with Acrobat JavaScript scripts, which checks for both value and type inequality. Employing it in your logical statements can enhance your script's ability to accurately assess the differences in string values.
The link below explain in greater context my point above. See @try67 answer on that thread:
https://community.adobe.com/t5/acrobat-discussions/difference-between-event-target-value-vs-event-value/m-p/9035687
On this other line : If (counter>2) <<<=== already pointed out by @PDF Automation Station "if" not "If"
Lastly, using the resetForm() method : this.resetForm([event.source.name]) , also observed by @PDF Automation Station , it won't work if you express it like that. If you're gonna employ the brackets use instead "event.target.name" inside the brackets, like so ===>> this.resetForm([event.target.name])
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‎May 06, 2025
10:17 AM
++Ading to the topic,
It works on my end using the Acrobat Mobile app on Android mobile device. And I have a feeling it has to do with macOS (Just speculating).
You mentioned that the file that you shared opens fine in everything except with Acrobat Pro DC desktop version on macOS.
Can you test if it oens fine on an iOS mobile device with the Acrobat Mobile app and signed in with your Adobe ID?
The skide below is a screenshot of your shared file, viewes on Android mobile device with Acrobat Mobile app and signed in with my Adobe user account.
I redacted the sensitive data on it.
I will test with the full desktop version on a Windows 11 machine and post back. 
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‎May 06, 2025
09:51 AM
Hi @Cory24253013j0s9 ,
Is this happening on Windows 11 with Microsoft Edge or Google Chrome web browser with the Acrobat extension enabled on those browsers?
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‎May 05, 2025
10:47 PM
You're welcome.
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‎May 04, 2025
02:05 PM
Hello, I appreciate your inquiry.
While I may not have all the details, I noted your mention of a feature in your Brother scanner that enables an OCR step for each document scanned.
I suggest reaching out to the manufacturer directly to explore how to access the scripting commands that could facilitate this process in bulk. Could you please clarify which specific OCR step and Brother scanning device you are referring to?
It would be helpful to have more precise information.
From my understanding, Adobe Acrobat Pro alone does not support the functionality you are seeking. Unfortunately, it lacks the capability to create a batch sequence for analyzing thousands of PDFs simultaneously, and you may encounter limitations based on your operating system as well.
However, you can utilize Acrobat's Print Production tool by navigating to Preflight and then Options ===>>> "Browse the internal structure of all document fonts".
Or you may also taylor the Action Wizard to create an automated action: Open the Action Wizard Tool => selecte New Action => add then choose Preflight tool => Next, choose a folder where you placed the PDFs to be analyzed => click on Select Folder => Save ==> add an Action Name (i.e. "Analyze Font Structure on PDFs") => click Save.
This Preflight tool feature will help you determine if a scanned document contains embedded fonts, which is common when OCR has been applied; if OCR wasn't applied it will show nothing.
Please note that this process must be done individually in Acrobat, as bulk processing is not an option. That said, if you search online, you might discover third-party tools and Python scripts that can perform the bulk operations you need.
But what you are asking for, may demand simplicity rather than complicating ourselves too much; for instance, I have a straightforward batch script that can be utilized on Windows machines, and I was able to test it with 600 PDF documents, processing them in under 30 seconds.
The script carries out several functions.
It designates a source folder located on your Desktop, assuming for this example that you have already established a folder named 'SCANNED_PDFS' there and manually moved the desired PDFs that you would like to process. Upon execution, the script creates a subfolder titled 'OCRed_PDFs'.
Subsequently, it looks for the 'FontDescriptor' text string within the PDF structure of documents; if such documents were processed by an OCR tool it will identify the 'FontDescriptor' string in them and move those PDFs to the 'OCRed_PDFs" subfolder .
If a document is merely a scanned PDF it will not be moved, since it lacks the FontDescriptor object. This will allow you to keep PDFs that were OCR'ed on a separate folder while the files that are just scans remain intact in their source folder for further OCR processing (which you can do with Acrobat using the Scan&OCR Tool or with a third-party command-line batch script.
NOTE:
I am not very savvy with advanced batch scripting, so this script will only move PDFs files from one parent folder to a subfolder as long as the PDF file names doesn't include spaces. If the file names include space, the scrcipt will not process them and ignore them.
For further clarification on what this script achieves, please refer to the comparison presented in my slides below, where two PDFs are analyzed using a text editor (Also note that I am not evaluating Accessibility, Tag structure or any kind of XMP Metadata, and much less following any kind of PDF specifications according to ISO standards), focusing solely on text strings:
Here is a copy of the script:
@ ECHO OFF
set "source=C:\Users\UserName\Desktop\SCANNED_PDFS" cd "%source%"
mkdir C:\Users\UserName\Desktop\SCANNED_PDFS\OCRed_PDFs
for /f %%A in ('findstr /M "FontDescriptor" *.pdf') DO MOVE "%%A" "C:\Users\UserName\Desktop\SCANNED_PDFS\OCRed_PDFs"
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‎May 02, 2025
11:07 PM
1 Upvote
Use the Print Production tool => Preflight
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