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Can't buy after effects

New Here ,
Feb 12, 2021 Feb 12, 2021

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I have been trying to buy after effects for a couple of hours now.
No matter what i try it always fails.
I have two pending payments in paypall.  And i have tried both my visa cards.
I'm sure they are valid.

 

Can't seem to find another way to get help...

Who can help m

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Adobe Community Professional ,
Feb 12, 2021 Feb 12, 2021

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Nobody here can help you with processing credit card payments. You need to contact Adobe support.  Go to adobe.com and sign in then scroll down and follw links for support.  Not support ommunity.

~Gutterfish

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Hi @pascal5D86 ,

This link should be helpful.

https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

 

Good luck. Keep us posted on your progress.

mj

 

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Hi @pascal5D86 ,

 

Checking in.

 

Did you come right?

 

Be safe

mj

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