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How to cancel Photography Plan?

New Here ,
May 01, 2020 May 01, 2020

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[Topic edited by moderator for clarity.]

 

Hi, I would like to cancel my autorenual subscription for my photography plan. 

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Account management, Billing

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Adobe Community Professional ,
May 01, 2020 May 01, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Adobe Community Professional ,
May 01, 2020 May 01, 2020

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To avoid early termination fees, cancel in your 12th month after final payment is processed.

Please log-in to your account below.  Click Manage Plans > Cancel
https://account.adobe.com/plans

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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