Product code

New Here ,
Sep 25, 2020 Sep 25, 2020

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I someone as made a payment using my paypal to Adobe and im trying to figure out what was the product. Here's the info about the product i had on my paypal.

STKS,ALL,MLP,DRI01,MUN,001,N/A
Item# 65260755

 

Is there anyone that can help me ?

-Steeve

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Account management, Billing

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Adobe Community Professional ,
Sep 25, 2020 Sep 25, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
Sep 26, 2020 Sep 26, 2020

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So this asks the question "Did you Ever Buy Anything from Adobe using your PayPal Account"?

 

If not, and you are SURE (Completely Sure) about that, then this is something to take up with PayPal. Someone has access to your PayPal account without your authorisation.

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Adobe Community Professional ,
Sep 27, 2020 Sep 27, 2020

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Adobe product codes could be more talking or they could be explained somewhere. My best guess is that you have acquired a license of this: https://stock.adobe.com/uk/images/beautiful-shanghai-nanpu-bridge-at-night/65260755

ABAMBO | Hard- and Software Engineer | Photographer

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