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Acrobat DC quits on opening with notification and error code 205.

New Here ,
Mar 10, 2023 Mar 10, 2023

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Depuis 10 jours,

Fermeture intempestive d'Acrobat DC à l'ouverture avec notification et code erreur 205.

Cela se produit sur iMAC, Macbook pro et  iPad pro

sur macOS Monterey et sur  macOS Ventura et iPAdOS 16.3.1

Bien à vous

TOPICS
Crash or freeze , General troubleshooting

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Hi ARCHIDOERS,

 

Thank you for reaching out, and sorry for the delay in response.

 

If the issue still occurs, please try the troubleshooting steps suggested on the following help page: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html

As mentioned above, it appears on iPad as well. Would you mind sharing the screenshot of the error on the iPad?

Share the application version number on both devices.

 

Let us know if the issue is resolved.

 

Thanks,

Meenakshi

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New Here ,
Mar 29, 2023 Mar 29, 2023

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Hi, the issue has been resolved.

The function "sharing screen and mouse" with another device has been disabled.
Thanks

 

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Adobe Employee ,
Mar 30, 2023 Mar 30, 2023

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Hi ARCHIDOERS,

 

That' 's great news. Glad to know the issue is resolved.

Thank you for letting us know. I would request you mark your answer as correct. Marking a response “Correct” will help future users with the same issue quickly identify the correct answer. 

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi

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