Acrobat Exits when trying to view interactive PDFs

[Fill32]

When trying to view an Interactive PDF with video embedded I get the following message 'This PDF cannot be viewed in Acrobat or Reader, and the application will now exit'. This only happens when I try to view a page in the PDF that has video embedded, I can view any other page in the PDF with no issues. This happens if I have created the PDF (from InDesign) or I try to open a PDF created by another person. Anyone having the same issue and any idea why this may be happening? I am on a MacBook Pro, macOS Mojave 10.14.4 Beta using the latest versions of Indesign and Acrobat DC.

[Christy30452075gyu6]

I know this is really old, but I just ran into this with Adobe Standard 2020 and Windows 11 22H2.  I had this same issue with 3D rendering using AutoDesk PDFs.  Plain old Adobe Reader would open them, but Standard would not.  I went to Edit-->Preferences--> Multimedia & 3D and changed the Renderer Options-->Preferred Renderer:  Software (in the drop down, mine was at DirectX 9).  Reader also had "Enable playing of Multimedia and 3D content" unchecked.  It then opened the file without a hitch, but I know this is for a different program so who know if it will also work in this case.