Created Pdf with NotoSans CJK - Error in opening up file

Community Beginner ,
Apr 10, 2019 Apr 10, 2019

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We are using Jasper reports to create PDF files. Facing issues when creating pdf files when we created file using NotoSansCJKtc-Regular.otf

This is the font from Google to support Chines, Japanese and Korean language.

If you open the file created, see this error.

Adobe reader cannot extract embed font AHLOZY + NotoSansCJKtc-Regular-Identity-H

image (3).png

I have uploaded the sample file created.

Adobe Document Cloud

I can view this file in Foxit Reader and in browser.

I am using Adobe Acrobat Reader DC Version 2019.010.20099

OS is Windows 10.

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Create PDFs

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correct answers 1 Correct answer

Adobe Employee , Apr 25, 2019 Apr 25, 2019
I didn't edit the original file.  I recreated so there is no removal of anything.  I was referring to the way I recreated it which was by re-distilling it.  That process in and of itself causes problems and is NOT a recommended workflow.

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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The PDF file has some syntax issues.

Screen Shot 2019-04-10 at 11.55.18 AM.png

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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It's not the font that is the problem.  Here is the same file without the error the original demonstrates.

Adobe Document Cloud

* Note, this is a demonstration and isn't exactly the way to fix a file though.

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New Here ,
Apr 22, 2019 Apr 22, 2019

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Hi Steve!

Could you please share some details about what was the syntax issue that you removed from the original file?

May it be related to encoding or to a size of elements?

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Community Beginner ,
Apr 25, 2019 Apr 25, 2019

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Any reply will be appreciated.

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Adobe Employee ,
Apr 25, 2019 Apr 25, 2019

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I didn't edit the original file.  I recreated so there is no removal of anything.  I was referring to the way I recreated it which was by re-distilling it.  That process in and of itself causes problems and is NOT a recommended workflow.

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Community Beginner ,
Apr 12, 2019 Apr 12, 2019

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Thanks a lot Steve. We will fix the problem at our end and then update with the outcome. Appreciate you taking time to help us figure it out.

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