Error 'You cannot edit this file as a form due to its security settings' Using Acrobat Pro 9.5

Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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I have created a word document and then saved it as a .pdf as I want to add form fields.  When I open the pdf using Adobe Acrobat Pro 9.5 and start the Forms Wizard I get the error message; You cannot edit this file as a form due to its security settings.  I have opened properties and there are no scurity settings.

 

Can someone please help as I have spent hours trying to resolve it.

 

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correct answers 1 Correct answer

Adobe Employee , Dec 05, 2019 Dec 05, 2019

Hi there,

 

We are sorry for the trouble. As described above you are getting the error ' You cannot edit this file as a form due to its security settings' and using Acrobat pro 9.5

 

++ Adding to discussion

 

Acrobat pro 9 is an old and end of support application. The updates, security patches are no longer available. Adobe strongly recommends that customers update to the latest versions of Adobe Reader and Adobe Acrobat. By updating installations to the latest versions, customers benefit from t

...

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LEGEND ,
Dec 04, 2019 Dec 04, 2019

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What is shown for “security method”?

Is the document PDF/A?

Is it signed?

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Adobe Employee ,
Dec 05, 2019 Dec 05, 2019

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Hi there,

 

We are sorry for the trouble. As described above you are getting the error ' You cannot edit this file as a form due to its security settings' and using Acrobat pro 9.5

 

++ Adding to discussion

 

Acrobat pro 9 is an old and end of support application. The updates, security patches are no longer available. Adobe strongly recommends that customers update to the latest versions of Adobe Reader and Adobe Acrobat. By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

 

For more information please use the help article here (https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html)

 

You may try the suggestion in a similar discussion here (https://community.adobe.com/t5/acrobat/quot-prepare-form-quot-restricted-due-to-security-settings-ev...) and see if that helps.

Note: The suggestion in the above discussion may or may not work.

 

Regards

Amal

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Community Beginner ,
Dec 05, 2019 Dec 05, 2019

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The security method shows that the document has no security.  And yes it is a PDF/A.

 

However, I have managed to do a work around.  If I select the Forms Wizard and then choose the word file it works perfectly.

 

Thanks for your help anyway.

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LEGEND ,
Dec 05, 2019 Dec 05, 2019

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Ok, PDF/A is the problem. It is designed as a final format, and so editing is blocked. Every edit has the potential to destroy PDF/A status, so you are being protected. I suggest you NOT make PDF/A if you want to do this. If you must finish with PDF/A, convert only after editing.

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Community Beginner ,
Dec 05, 2019 Dec 05, 2019

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Are you saying I should be using PDF/X or PDF/E?  Basically anything except PDF/A

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LEGEND ,
Dec 05, 2019 Dec 05, 2019

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No, PDF/X and PDF/E are also final formats, though this is not enforced so strictly (letting you get deeper into trouble!). You should use ordinary, normal, PDF.

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Community Beginner ,
Dec 05, 2019 Dec 05, 2019

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Okay Great; Thanks for your time.

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