Excel hyperlinks not working when converted to PDF

Community Beginner ,
Jul 28, 2016 Jul 28, 2016

Copy link to clipboard

Copied

I am running Excel for Mac 2011.  I have hyperlinks in my excel form and when I convert it to PDF they do not transfer over.  I have tried "Save as" a PDF and also "Print", save as PDF, neither will work.  Any ideas?

TOPICS
Create PDFs

Views

15.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 16, 2018 Jan 16, 2018
Hi Puddytatz,As you have mentioned that the problem still exists, please check if the following option is checked or not:-Open the Excel file and go to Acrobat ribbon in the Menu bar at the top.-Then click on Preferences in the bar below the Menu bar. - In Acrobat PDF Maker window, go to Security tab and check the box (if not checked already) for "Add links" under the Application settings.-Click OK at the bottom of that window to save the settings.-Then click on Create PDF and check if you get t...

Likes

Translate

Translate
Adobe Employee ,
Jul 29, 2016 Jul 29, 2016

Copy link to clipboard

Copied

Hi jasonb32411974

Please convert the Excel file to PDF using Adobe PDF maker.

Let us know if you still experience the issue.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 29, 2016 Jul 29, 2016

Copy link to clipboard

Copied

Meenakshi,

I have Adobe Acrobat Pro XI, version 11.0.17.  I opened the Excel file using Pro, saved as PDF and the hyperlinks did not work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 03, 2016 Aug 03, 2016

Copy link to clipboard

Copied

Anyone have any idea on this????  Hyperlinks do not link over when I convert an excel file to a PDF using Acrobat Pro or DC.  This is very annoying.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 03, 2016 Aug 03, 2016

Copy link to clipboard

Copied

Hi jasonb32411974

Please try to create the PDF from  Acrobat Pro XI application.

Open the Acrobat application and go to File menu > Create > PDF from file.

Then select the file and check if you still experience the issue.

Let us know how it goes.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Problem still exists. Any other ideas?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Hi Puddytatz,

As you have mentioned that the problem still exists, please check if the following option is checked or not:

-Open the Excel file and go to Acrobat ribbon in the Menu bar at the top.

-Then click on Preferences in the bar below the Menu bar.

- In Acrobat PDF Maker window, go to Security tab and check the box (if not checked already) for "Add links" under the Application settings.

-Click OK at the bottom of that window to save the settings.

-Then click on Create PDF and check if you get the hyperlinks working in new PDF file.

Also, check the preferences in the Adobe Acrobat application.

Assuming you are on Windows:

- Launch Adobe Acrobat on your system and go to Edit menu > Preferences > Convert to PDF.

-At right side of the preferences window, select "Microsoft Office Excel" from the list under "Converting to PDF".

-Then click on "Edit settings" tab.

-In Adobe PDF settings for supporting documents window, check the box for "Add links to Adobe PDF file" and click OK.

-Then click OK at the bottom of the preferences window to save the settings.

Check if this helps.

Try to create PDF from the Acrobat application directly, by going to File menu > Create > PDF from file.

Let us know if you still experience the issue.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2019 Nov 19, 2019

Copy link to clipboard

Copied

LATEST

Any updates? This is still an issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Same problem still exists. Any other ideas?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 15, 2019 Jan 15, 2019

Copy link to clipboard

Copied

Hi Meenakshi,

I followed your instructions for Windows but got stuck at this point:

-At right side of the preferences window, select "Microsoft Office Excel" from the list under "Converting to PDF".

I have Windows 10 and I do not see  "Microsoft Office Excel" in the list under "Converting to PDF".  Any suggestions?  Thanks!

Chris

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines