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File does not begin with '%pdf' error with adobe reader 10.1.5 onwards

New Here ,
Apr 21, 2013 Apr 21, 2013

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In our web application we are using activePDF toolkit (3rd party component) to fill up carrier forms on the fly which are PDF files.

The output file processed by the above library works fine when opened with adobe reader 8, 9 and10 on end user’s browser (IE); however, it gives below error when opening with adobe reader 11.

Error.JPG

Till now, we have tried different settings at IIS level, Internet explorer e.t.c. suggested on different internet posts. However, we are still facing the problem.

While analyzing this we have come across following link

http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

According to this adobe 10.1.5 onward file should only start with "%pdf". If file start with other than this we get file corrupted message.

Before we can communicate this message to client we want to confirm this for experts. Please let me know my assumption is right?

TOPICS
Create PDFs, General troubleshooting

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New Here ,
Apr 21, 2013 Apr 21, 2013

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When I edited registry it worked for me.

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New Here ,
Apr 30, 2013 Apr 30, 2013

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Rahti - i'm having the same issue but I not familiar with the steps outlined in the Adobe link below

http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Would you be able to help with how I can navigate to this on my PC to correct it for me.

Thanks.

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New Here ,
Jul 29, 2015 Jul 29, 2015

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Hi,

You have use the registry editing tool to make the suggested changes. If you are using Windows OS, Windows Key -> Run -> Enter "regedit". This will open the registry editing tool. You can then search for the registry entry mentioned above and make the changes.

Hope it helps.

Regards

Prathap

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