Fillable form not working properly

[Ernestine296090404edx]

When I send my document it doesn't allow the person to use (select) the drop down menu. It just shows the first default (select one) and the rest don't show. But, on my end the drop down works. Please help!  Not sure if I need to save the PDF a certain way before sharing the form.

[try67]

What application are they using to open the file?

[Ernestine296090404edx]

I send it as an email attachment as a pdf?

[maxwithdax]

While that is helpful to know you send via email, without knowing what program they are using to open the PDF the answer could vary. I was able to download the PDF and click on the little dropdown on the right. Do they know it is the dropdown on the right they should be clicking on? It is a rather small target and they may not have noticed. Clicking into the text area of the dropdown will not trigger the drop action.

[Ernestine296090404edx]

Not on the right I'm having problems with the drop down menu that says
select one. So pdf will only work if u have a pdf viewer?

[maxwithdax]

It seems to work on my end. Yes, you would need a PDF viewer. What other method would you expect they would be able to open a PDF? Just curious.