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How to set Thunderbird as default E- Mail

New Here ,
Nov 08, 2017 Nov 08, 2017

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I am facing big trouble to send PDF file as attachment e-mail.

I have following screen e-mail screen.

Ekran Görüntüsü (20).png

I am working on Acrobat Reader DC, Windows 10. On the default programs Windows 10, Thunderbird is already chosen.

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General troubleshooting

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Adobe Employee ,
Dec 11, 2017 Dec 11, 2017

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Hello Uzbora,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to add Thunderbird as the default email program in Adobe Reader DC, Is that correct?

Please refer and try the troubleshooting steps from the following KB doc which discusses the similar issue and scenario Acrobat is unable to connect to your email program

However, Acrobat/Reader is not compatible with Thunderbird email client Web browsers and PDFMaker applications compatible with Acrobat and Reader  The workaround is webmail.

Let us know how it goes and keep us posted on the results.

Regards,

Anand Sri.

[edited response]

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New Here ,
Mar 04, 2018 Mar 04, 2018

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Dear Anand,

I'm having the same issue. Thunderbird is already set as the default email app in Windows 10. For some reason, Acrobat DC sees MS Outlook as default and only gives me the option of adding a webmail service.

Acrobat_DC_email_client.png

I tried the Acrobat is unable to connect to your email program link in your response to uzbora but it does not allow "clicking" ?

Thanks in advance !

Best regards,

JF

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Adobe Employee ,
May 01, 2018 May 01, 2018

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Hello JF,

Sorry for the delayed response and inconvenience caused. Please refer and try the suggestions from the following URL Acrobat is unable to connect to your email program

However, Acrobat/Reader is not compatible with Thunderbird email client Web browsers and PDFMaker applications compatible with Acrobat and Reader The workaround is webmail.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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