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Not Authorized message when sending document for signature

New Here ,
Mar 10, 2023 Mar 10, 2023

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tengo que mandar un documento para que lo fimen electronicamente, en mi adobe me dice que puedo hacerlo dos veces por mes, pero cuando lo mando me dice que no estoy aurorizada para hacerlo, tanto en la aplicacion de escritorio, como en la pagina on line.

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Security digital signatures and esignatures

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Hi Dra. Flavia28815546zyft,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know if you are still experiencing issues sending documents for signature.

We checked your account and see that you have an Acrobat Sign Team plan.

The account shows active and working fine.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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